Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Antivirus and Antispyware disabled

Created: 13 Sep 2012 • Updated: 18 Sep 2012 | 5 comments

I am using Symantec Endpoint Protection 11.0 and the antivirus and antispyware is disabled, I cannot fix by clicking on the button FIX, Could you please tell me how can I enable my antivirus?

Comments 5 CommentsJump to latest comment

Ashish-Sharma's picture

"Disable Antivirus and Antispyware Protection" in a managed Symantec Endpoint Protection client is greyed out

http://www.symantec.com/business/support/index?page=content&id=TECH105661

Please check this link and let us know if you require further help.

http://service1.symantec.com/SUPPORT/ent-security....

Thanks In Advance

Ashish Sharma

Carso123's picture

The setting is correct but I can't activate my antivirus.

Ashish-Sharma's picture

Hi,

Please share Screen shot ?

Thanks In Advance

Ashish Sharma

Mithun Sanghavi's picture

Hello,

Please make sure the Antivirus and Antispyware Policy is enabled in the SEPM

Also, make sure Auto-Protect Feature is enabled and locked (within Antivirus and Antispyware Policy) in the Symantec Endpoint Protection Manager.

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

tushar.dahibhate's picture

Hi

Please go to add remove program and search for Symantec endpoint protection manger,

click on CHANGE and procced to next and select MODIFY enable the same from their and say nexy next and than restart the system and check.