Antivirus and Antispyware protection disabled!!
Hi Guys,
Currently, I'm running Symantec Endpoint Protection 11.0 and configured Antivirus and Antispyware policy and set "Enable Internet Email Auto-Protect" to Disable. But the clients are showing Antivirus and Antispyware protection OFF (Fix)..How should I resolve this issue!!
Thanks
Raj
Antivirus and Antispyware protection disabled!!
Hi,
Please check this link and let us know if you require further help.
http://service1.symantec.com/SUPPORT/ent-security....
Thanks & Regards
Sandip C Sali
What build of SEP 11.0 are
What build of SEP 11.0 are you using? What OS? 32 or 64bit? Are all clients experiencing this issue?
Repair your Antivirus
You can repair your antivirus for that you should have Admin rights
then go to control panel and select SEP11-you will see a change or remove button-click on change-click next-select repair-follow the next steps
after completing your antivirus will work
if not scan your hdd in secondry with another antivirus
your system if is infected then you should clean it first then try to install the antivirus
if still you face the same problem you can scan with Mcafee SDAT which cleans your system thorougly.
I dont think so
I dont think so there is a need to scan with a diffrent antivirus or anything..
As mentioned Sandip sali once you lock these options in the SEPM Manager this will be resolved.
If it is still not getting resolved please update us we can provide a alternate solution and in that case the issue might be diffrent.
SEP 11.0 Top Articles
FAQ about Symantec Critical System Protection
Re
Is this your first install? Click the SEP icon on system tray click update policy. Try also to reset the smc.exe on services which is the SEP client. Then reboot.
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