As an early step in our upgrade to Windows 7, we have set up an isolated LAN, with no Internet access, consisting of some Windows Server 2008 boxes and several Windows 7 workstations. I have installed SEPM 11.0.6 on one of the servers (which is running a domain controller -- i don't know if that fact contrubutes to our problem), and SEP client on the workstations. Since I can't run LiveUpdate to download updates from the Symantec LiveUpdate server, I have been downloading the latest .jdb files and applying the updates to SEPM by hand.
When I apply these updates to SEPM, the Antivirus and Antispyware definitions propagate to the clients pretty quickly, but I can't get Proactive Threat Protection or Network Threat Protection to update at all. Right now, the Network Threat Protection definitions are dated March, 11 2010 (which is what they were, I think, when we first installed SEP). Proactive Threat Protection is currently disabled, and it shows a definition status of
Waiting for updates.
Can anyone help me unravel this situation? The network connection between client and server is evidently working, since the Antivirus definitions are updating. I can't find anything in the policy that would explain the problem, and there's nothing in the logs that seems to explain what's going on (though perhaps I'm looking in the wrong place).
Does anybody have suggestions?