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Any link to download troubleshoot documents

Created: 08 Nov 2011 • Updated: 12 Nov 2011 | 18 comments
This issue has been solved. See solution.

Any link to download troubleshoot documents.

Akhilesh

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Chetan Savade's picture

Hi,

This is forum link for downloads.

https://www-secure.symantec.com/connect/security/downloads

To access knowledge base, go through following link

http://www.symantec.com/business/support/index?pag...

Are you looking for any specific troubleshooting article ?  

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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pete_4u2002's picture

Client server troubleshooting

http://www.symantec.com/docs/TECH95789

Troubleshooting the Group Update Provider (GUP) in Symantec Endpoint Protection (SEP)

http://www.symantec.com/business/support/index?page=content&id=TECH104539

Troubleshooting Content Delivery to the Symantec Endpoint Protection client

http://www.symantec.com/business/support/index?page=content&id=TECH106034

 

Mithun Sanghavi's picture

Hello,

There is an Article with List of Troubleshooting Articles which may be worth Downloading for Troubleshooting Instances:

Troubleshooting Articles for Symantec Endpoint Protection version 11.x

https://www-secure.symantec.com/connect/articles/troubleshooting-articles-symantec-endpoint-protection-version-11x

Troubleshooting Articles for Symantec Endpoint Protection version 12.1

https://www-secure.symantec.com/connect/articles/troubleshooting-articles-symantec-endpoint-protection-version-121

 

Hope the Above helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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sharmakhilesh's picture

All of the sharing documents are too gud and helpful to me. Any more available..?

Akhilesh

Swapnil khare's picture

How to install IPS to an existing Symantec Endpoint Protection client

http://www.symantec.com/business/support/index?pag...

 

How to increase the sensitivity of Proactive Threat Protection in Symantec Endpoint Protection 11.x

http://www.symantec.com/business/support/index?pag...

 

Best practices for troubleshooting viruses on a network

http://www.symantec.com/business/support/index?pag...

 

Simple steps to protect yourself from the Conficker Worm

http://www.symantec.com/business/support/index?pag...

 

Troubleshooting Symantec Protection Center communication problems

http://www.symantec.com/business/support/index?pag...

 

Troubleshooting content update problems

http://www.symantec.com/business/support/index?pag...

The Symantec Endpoint Protection Support Tool for Symantec Endpoint Protection Small Business Edition

 

http://www.symantec.com/business/support/index?pag...

 

Security Best Practices for Protecting a Business Environment from Common Threats

http://www.symantec.com/business/support/index?pag...

 

Best practices regarding Intrusion Prevention System technology

http://www.symantec.com/business/support/index?pag...

 

Obtaining the latest version of Endpoint Protection or Network Access Control 11

http://www.symantec.com/business/support/index?pag...

 

How to install Symantec Protection Center

http://www.symantec.com/business/support/index?pag...

Top 25  Best Practices for Symantec Endpoint Protection 11.0
 

DEPLOYMENT & DESIGN
 
Top 10 Symantec Best Practices - Deploying Symantec Endpoint Protection Architecture
 http://service1.symantec.com/support/ent-security.nsf/docid/2009012721190648?Open&seg=ent
 

Best Practices for Installing Symantec Endpoint Protection on Windows Servers
http://service1.symantec.com/support/ent-security.nsf/docid/2009021811070448?Open&seg=ent

 

Best Practices documents for Symantec Endpoint Protection 11.0 on Microsoft Small Business Server 2003
http://service1.symantec.com/support/ent-security.nsf/docid/2008040314131948?Open&seg=ent

Best practices guide for installing the Symantec Endpoint Protection Manager (SEPM) on a Windows XP operating system
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009010714075548

 

Best Practices for Central Deployment and Management of Symantec Endpoint Protection (SEP) in a Workgroup environment
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009010622472148

 

Best Practices for Symantec Endpoint Protection on Citrix and Terminal Servers
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008112414453348

 

 
SECURITY & THREATS
 
Security Best Practice Recommendations
http://service1.symantec.com/support/ent-security.nsf/docid/2009010808340848?Open&seg=ent

 
Best practices for responding to active threats on a network
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010011510455048

 
 
Security Response recommendations for Symantec Endpoint Protection settings
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010020308592948

 
 
Best Practice when Symantec Endpoint Protection or Symantec AntiVirus is Detecting a File that is Believed to be Safe
http://service1.symantec.com/ent-security.nsf/docid/2010010319585948

 
Best practices regarding Intrusion Prevention System technology
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009080314433948

 

 
REPLICATION
 
Best Practice for setting replication frequency
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008121913532148

 

DISASTER RECOVERY and SQL
 
Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007082112135948

 

Best Practices to Backing up a Microsoft SQL Database on Demand from the Symantec Endpoint Protection Manager Console
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009092814233048

 

Best Practices guide for Installing the Symantec Endpoint Protection Manager with a SQL Server 2005 Database
http://service1.symantec.com/support/ent-security.nsf/docid/2008031504445748?Open&seg=ent

Best Practices guide for Installing the Symantec Endpoint Protection Manager 11 RU5 with a SQL Server 2008 Database
http://service1.symantec.com/support/ent-security.nsf/docid/2009093006181448?Open&seg=ent

Best Practices guide for moving the Symantec Endpoint Protection Manager SQL Server database from one drive to another on the same machine'
http://service1.symantec.com/support/ent-security.nsf/docid/2008101011093048?Open&seg=ent

Best Practices guide to moving the Symantec Endpoint Protection Manager SQL Server database from an existing SQL Server database to a new SQL Server database
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008041601053448

 

LIVEUPDATE
 
Best Practices with Symantec Endpoint Protection (SEP) Group Update Providers (GUP)
 
http://service1.symantec.com/support/ent-security.nsf/docid/2009050510573148

 

Best practices for Group Update Provider (GUP) from Symantec Endpoint Protection MR3 or earlier builds
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008081810593048

Best Practices for configuring the number of content revisions to keep in Symantec Endpoint Protection Manager'
http://service1.symantec.com/support/ent-security.nsf/docid/2009020514050748?Open&seg=ent

Best practice for configuring LiveUpdate when installing a Symantec Endpoint Protection Manager and Symantec Endpoint Protection client on the same machine.'
http://service1.symantec.com/support/ent-security.nsf/docid/2007082209152648?Open&seg=ent

Best Practices for LiveUpdate Administrator (LUA) 2.x
http://service1.symantec.com/support/ent-security.nsf/docid/2009041314165848

 
CONFIGURATION
 
Best Practices for Changing a Client's Group Using the Endpoint Protection Manager Console
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008070716164248

 

Best Practices for Symantec Endpoint Protection Location Awareness
http://service1.symantec.com/support/ent-security.nsf/docid/2009122010495848?Open&seg=ent

 

Best Practices for file and folder scan exclusions are recommended when using QuickBooks 2006, 2007, 2008, 2009, 2010
 
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009120811114948

 
 
 
 
VIRTUALIZATION
 
Best Practice for Symantec Endpoint Protection Scheduled Scans in VMWare
http://service1.symantec.com/support/ent-security.nsf/docid/2009090206565248

 
 
 
Best Practices for Symantec Endpoint Protection integration with Workspace Virtualization (formerly SVS)
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009052511265248

 
 
Best Practices for Symantec Endpoint Protection in virtual environments
http://service1.symantec.com/SUPPORT/ent-security....

 

 

Adding one more for you

http://www.symantec.com/business/support/index?page=content&id=DOC4335

 

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SOLUTION
sharmakhilesh's picture

Thanks to all to sharing such the helpful documents.

Akhilesh

Swapnil khare's picture

Thank you Sumit

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

 

Sumit G's picture

I have done some little bit change. Pls check it now and reply me.

Regards

Sumit G.

Sumit G's picture

Same has also been edited. pls check

Regards

Sumit G.

Swapnil khare's picture

Hello Akhilesh ,

 

Some sites url needs symantec employee login hence might not open

 

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