Any way to prevent update gui from randomly popping up?
Updated: 08 Jun 2010 | 7 comments
This issue has been solved. See solution.
A user said the computer spontaneously popped this up on the screen, interrupting his work.
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In the control panel, open
In the control panel, open Symantec Liveupdate. Depending on which version you have you may have some options in there. Also, check their scheduled tasks to see if this is being launched that way.
What is the version of
What is the version of SEP installed ? Also how frequently it is running?
Is it a managed client or an unmanaged client ?
Is the live update failing or is it completed?
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Is this PC managed or
Is this PC managed or Unamanaged ?
When running a scheduled update this should not be popping up.
Do you have any other symantec program installed in this computer ?
What is the version of Liveupdate installed on this PC ( 3.3 comes with SEPM)
Uninstall SEP delete all Liveupdate folders then install SEP.
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Also go to
Also go to HKLM\Software\Symantec\Symantec Endpoint Protection\Live Update\Schedule\Type\continuous LiveUpdate
what is the value set there?.
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
There is no
There is no key
HKLM\Software\Symantec\Symantec Endpoint Protection\Live Update\Schedule\Type\continuous LiveUpdate
It stops at HKLM\Software\Symantec\Symantec Endpoint Protection\Live Update\Schedule\
It is a RU5 client running
It is a RU5 client running XP. The screenshot shows it is definition updates updating
It is a managed client, but everyone doesn't have this problem.
The machine is in the office, so it should be updating from the management server.
The client was updated from MR4MP2 via an assigned upgrade package last week.
Please uninstall the SEP and
Please uninstall the SEP and LU from the machine.
Delete :
Delete the following folders (if they exist):
C:\Program Files\Symantec
C:\Program Files\Symantec Antivirus
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate
And then reinstall SEP
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
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