Anyone using Barcode Solution Effectively?
I would like to pick the brain of anyone who has Barcode Solution set up and running smoothly. More specific to my needs, we don't really use the procurement portion of Asset Management; however, we still need to tie the hardware back to the original purchase order and to the project number (a custom association we've made).
It is pretty cumbersome to go back after the fact and add in cost items using the bulk edit feature. Ultimately, I would like to pre-stage the "quick incident" (or similar template) with cost information and be able to submit this to the system all at once, instead of editing each new asset individually.
Feel free to contact me on my personal email or telephone.
We are using ITSM 7.1 SP2