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  • 1.  App metering and OLD (1998) software

    Posted May 15, 2013 03:24 PM
      |   view attached

    Ok so I have 36 of 38 metering policies working. I just cannot get 2 to work and both are .exe.

    What I have found is as long as they place information in the temp file in the queue directory they will work. But this file just will not.

    i have tried by .exe name, internal name, known as to no avail.

     

    is it just that some software is just too old and cannot be metered against? We use policies to monitor the start time just so we know a instrument is still in use by that machine. we are going through a win7 upgrade so need to get this going. Works fine in NS6 though... go figure...

    going to attach the .exe if you wish to try for yourself if you have a test environment...

     

    Attachment(s)

    txt
    CYTO2.txt   539 KB 1 version


  • 2.  RE: App metering and OLD (1998) software
    Best Answer

    Posted Jun 14, 2013 11:04 AM

    If they are 16bit EXE's then we will not meter them.



  • 3.  RE: App metering and OLD (1998) software

    Posted Jun 14, 2013 12:36 PM

    yes i forgot to update this... yes they are 16bit... and I was informed and ticket closed.. 

    thanks!

    Jeff