Endpoint Protection

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  • 1.  apple iphone charging via usb without monting iphones internal storage

    Posted Mar 24, 2014 12:11 AM

    dear all,

    i looking for solution for charge apple iphone via apple usb cable without monting iphone internal storage in to pc...

    'cause here users not allowd to use usb storage, these blocked by windows group policies....

    i require solution, best ideas to solve this....

     

    best regards,

     

    pasindu



  • 2.  RE: apple iphone charging via usb without monting iphones internal storage

    Posted Mar 24, 2014 12:20 AM


  • 3.  RE: apple iphone charging via usb without monting iphones internal storage

    Posted Mar 24, 2014 06:46 AM

    if this usb access blocked from *symantec only......., is there any solution(symantec perspective) to

    " charge iphone without mounting it's internal storage "....?

     

     



  • 4.  RE: apple iphone charging via usb without monting iphones internal storage

    Posted Mar 24, 2014 06:48 AM

    if this usb access blocked from *symantec only......., is there any solution(symantec perspective) to

    " charge iphone without mounting it's internal storage "....?



  • 5.  RE: apple iphone charging via usb without monting iphones internal storage

    Posted Mar 24, 2014 07:01 AM

    There is no way

    See this thread

    https://www-secure.symantec.com/connect/forums/charing-has-blocked

     

    Smart phones and Application and Device Control in Symantec Endpoint Protection

     

    Article:TECH147791 | Created: 2011-01-10 | Updated: 2013-01-31 | Article URL http://www.symantec.com/docs/TECH147791


  • 6.  RE: apple iphone charging via usb without monting iphones internal storage

    Posted Mar 24, 2014 08:10 AM

    Hello,

    There is not any solution to charge the iphone in symantec usb blocked policy.

    Iphone have a single device id for the charging point and for usb storage.

    When ever you can connect the iphone it first detect the driver for the iphone storage and then charging port will start.



  • 7.  RE: apple iphone charging via usb without monting iphones internal storage

    Posted May 05, 2014 02:27 AM

    I've noticed that iphone gets charged in the first time you plug it into a computer, but afterwards it fails. I tested this with many computers and it's the same outcome. Work on the first time only. Is there anyway we can reverse the computer to the original state, so that we can charge the phone using the same computer?



  • 8.  RE: apple iphone charging via usb without monting iphones internal storage

    Posted May 05, 2014 02:29 AM

    Only way you can Withdrawal SEPM ADC USB blocked policy.



  • 9.  RE: apple iphone charging via usb without monting iphones internal storage

    Posted May 05, 2014 02:35 AM

    You can move the system in different group where you can add the device id in exclusion. So charging can be work there.

    Note - If this can applied user can access the storage of the iphone.

    See this to find the device id

    http://www.symantec.com/business/support/index?page=content&id=TECH103401