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Appliance 5220 Alert Notification on MSDP

Created: 03 Jul 2013 | 2 comments
Roymond's picture

Wonder what is the possible cause of the following alert?

+-----------------------------------------------------------------------------+

| MSDP Information |

|+---------------------------------------------------------------------------+|

||ID | Queue Size | Oldest tlog Creation Date | State | Acknowledge ||

||---+-------------+--------------------------------+---------+--------------||

||1 |1602004006 |Wed Jun 26 12:20:03 2013 |Warning |No ||

|+---------------------------------------------------------------------------+|

+-----------------------------------------------------------------------------+

Operating Systems:

Comments 2 CommentsJump to latest comment

VirtualED's picture

Your queue is getting old.

This is an indication that your CRQP may not be running.  Or it is taking too long.

Check your /disk/log/spoold/storaged.log for errors.

Mark_Solutions's picture

Agree with Virtual ED - that is a pretty bug queue size!

It wil also affect performance

I would reccomend that you fire it off manually a few times to clear it down - you need to go into the O/S to do it via the CLISH - Support - Maintenance - P@ssw0rd - elevate

Then run /usr/openv/pdde/pdcr/bin/crcontrol --processqueueinfo

This tells you if it is actually busy and also if another one is pending. It runs automatically twice a day.

If it is not running then start it using this command twice:

/usr/openv/pdde/pdcr/bin/crcontrol --processqueue

The queue info should then show it running and pending.

As it only does a limited amount per run it sometimes needs manually running to give it a chance to catch up.

Some users schedule it to run more often to keep on top of things as per this thread:

https://www-secure.symantec.com/connect/forums/5220-schedule-additional-queue-processing

Hope this helps

Authorised Symantec Consultant

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