Endpoint Protection

I need some help in customizing device control message .

I know we can set a message in the message box while blocking a device .

The problem is in the following senario ...

Suppose we block USB in device policy and allow USB disk only ....

and if we put a custom policy ...

"The device is blocked due to IT policy"

It is fine when a device is blocked and message is fine ..... but the problem comes when the device is allowed for the first time from being blocked ....

The message would come as

"The device is enabled .

The device is blocked due to IT policy "

This makes you look stupid ...

HAs anyone faced a similar issue and how can we resolve this

You would need to do a GPO to stop that part about it being enabled. That is apart of Windows, SEP cannot control that.

I think you dint get my question ,

the message we get is set up in SEP message box , How is it related to Windows ??

Can you explain it to me ??

Attach a screenshot so I know what you're talking about here.

do you mean two message reported in single pop up message?

Yes , you arecorrect

Hi

As understood you said that when a USB is inserted you receive a messaged device is enabled successfully and then it is disabled right.

This happens when the drivers are loaded for the first time.  So it by default and as designed

Regards

Hi

Can you please update on the solution provided

Regards

Do you still require assistance? Please update the forum if you do or mark the thread that helped as "Solved" so it can benefit future users with the same question.

Thanks,
Brian
 

if you still encounter issue, open a support ticket.

Hi Abhi

Do you still need any more help on the issue reported

Regards