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Application and Device Control in MR4

Updated: 21 May 2010 | 7 comments
Kui's picture
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This issue has been solved. See solution.

Hello,

I did a seamless upgrade to MR4 and had all policies working etc. That was a month ago. The application control I have in place is to block running of *.exe from removable drives. Plus I've also disabled the right of the user to disable endpoint from the client user interface. Yesterday the users suddenly got the right to disable endpoint, and unless I disable the app control policy I assigned, they can't run applications from their local drives..basic office apps.

What could have have happened? How do I fix it? Right now everyone has to disable endpoint to get any work done at all!

Comments

pete_4u2002's picture
30
Sep
2009
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check the group policy for

check the group policy for which clicnet is able to disable the policy, assuming if it has been accident human error...

check the policy number on the client. It should be the same as that on the SEPM

AravindKM's picture
30
Sep
2009
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Pls review the policy changes

Pls review the policy changes had done in last two days (both in sepm level and in domain level) 

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Kui's picture
30
Sep
2009
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Ok..will check. But nothing

Ok..will check. But nothing was changed. Unless is domain level, I know for sure that SEPM level has had no changes in a month! Thanks..will get back..

Vikram Kumar-SAV to SEP's picture
30
Sep
2009
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Try withdrawing and

Try withdrawing and re-assingning the policy..but definitely something would have changed also review your policies once.

sandip_sali's picture
30
Sep
2009
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Application and Device control policy

Hi,

       The time frame taken for the policy to be applied to the clients depends on the network speed and the number of clients. You mentioned that you observed some discrepancy yesterday. We would request you to check the logs so that we have a clear idea as to since when are we facing this issue. Its possible that the policy might not have been deployed properly. As rightly suggested please review the Application and Device control policy.

Thanks & Regards Sandip C Sali

Kui's picture
01
Oct
2009
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Will do that today and report

Will do that today and report on the progress. Thanks for the ideas guys!

Kui's picture
01
Oct
2009
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Thanks alot. I reviewed the

Thanks alot. I reviewed the policy. As Vikram Kumar said, something did change. Turns out the organisation's sys admin felt the need to tamper with the policies and had blocked ALL applications. I had no words.
Edited and assigned the policies as was required.

Thanks all.