Endpoint Protection

Device policy not working on Windows 64 bit

yes SEP 11 does not work on 64 bit OS. This is as per design

SEP 12.1 works on 64 bit OS.

check this link

http://www.symantec.com/business/support/index?page=content&id=TECH102267

Note: The information in this chapter applies only to 32-bit client computers.
Application and Device Control Policies do not work on 64-bit client computers."

Note: Application and Device Control Policies do not work on 64-bit client computer in 11.0.

Symantec has released Symantec Endpoint Protection 12.1 with support for application and Device control on 64-bit platforms.

Hello,

Here is a Very important Document for the same.

Symantec Endpoint Protection 11.0 compatibility with 64-bit platform

http://www.symantec.com/docs/TECH102143

Currently the following SEP 11.x features do not run on 64 bit Windows systems:

-    Device Control
-    Tamper Protection (AKA SymProtect)
-    Right Click “Scan for Viruses…”
-    Lotus Notes (Domino), Microsoft Exchange and POP3/SMTP email scanning
-    System Lockdown
-    Central Quarantine
-    Proactive Threat Protection will not detect poller type keyloggers (although this shouldn’t be cause for concern as Auto-Protect is far more accurate at detecting keyloggers)

I would suggest you to Migrate to SEP 12.1. 

http://www.symantec.com/docs/TECH162730

Features supported on 64 bit OS         

-AV                                                                  

-Proactive threat Scan (a.k.a truscan or Sonar)     

-Bloodhound                                                      

-Malheur                                                            

-Tamper Protection                                            

-Internet email scanning

-Device Control

-Application Control

-System Lockdown

-Outlook Email Scanning

-Lotus Notes Email Scanning

-Right Click scan for viruses

-Firewall

-IPS

-Application learning

-Host Integrity (SNAC)

Also, check the Comparision between SEP 11.x and SEP 12.1 (file attached)

Hope that helps!!

Attachment(s)

21169174_GA_QR_SEP_12.1Feature_Comparison_Chart.01.11_0_0...1Feature_Comparison_Chart   1.76 MB 1 version

Please upgrade to SEP 12.1 as this version provides Application and Device control policies for Windows 64 bit and also there are many fixes.

Regards

Hi,

As everyone stated SEP 11 does not work on 64 bit OS. This is as per design

However this drawback is taken care in SEP 12.1

Application and Device control policy is fully supported in SEP 12.1

Check this forum article to know the differences between SEP 11.x and SEP 12.1

https://www-secure.symantec.com/connect/articles/few-feature-differences-between-sep-11x-and-sep-121

If you are facing problem in SEP 12.1, Let us know.

Iam using SEP 12.1 RU1..which is flawlessly working in 64 bit environment..