Endpoint Protection

Hi!

I have got an application error last few months and I have'nt make any changes in my environment.

Can anybody tell me why?

The error message is

Faulting application bcp.exe, version 2011.110.2100.60,time stamp 0x4f35eb49,faulting module USER.dll,version 6.0.6002.19154,time stamp 0x561e783a,exception code 0xc0000142,fault offset 0x00000000b7398,process id 0x1748, application start time 0x01d151d64a456c5d

Regards

KSU

This is occurring on the SEPM? What is the exact version? Have you tried a repair of the SEPM?

Hi,

These error can I see under the windows logs\Application. I dindn't repair SEPM because I have the same problem in my Test and Production environmnets.

SEPM version:12.1.2015.2015

Do you have replication enabled between this SEPM and another?

No

BCP.exe is related to SQL. seems like your DB is on remote SQL server, whats the version of SQL you are using.

Hi,

SEPM version:12.1.2015.2015

SQL 2014

I tried to repair SEPM but it doesn't help. These error are still there.

When do you get this error? Could you post the screen-shot?
 

Hi KSU,

Seems strange that this has recently started recently happening.

I had a look at the System Requirements for your version (12.1.2).  It shows only up to SQL Server 2012 as being supported, whereas you are running SQL Server 2014.  I'm wondering if you have been lucky up until now, and maybe something recently (like a Windows Update for SQL Server) could have pushed it to breaking point.

The link for System Requirements for 12.1.2 is:  https://support.symantec.com/en_US/article.TECH195325.html

Could be time to log a support call, or upgrade SEP to a version where SQL Server 2014 is supported.

Hope this helps,

Steve

Hi

I cant remember 100%, but last six months. I send here with the screen-shot too.