Endpoint Protection

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  • 1.  Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 23, 2009 07:39 AM
    We are getting about 200+ of these a day on our SEPM server. The server is running Windows Server 2008R2 and SQL 2008 x64 as the Back end. Everything seems to be working fine however if there is a way we can get these to stop triggering in the application log that would be great because we are getting a lot of alerts in our managment software. I am not sure if the 2 events are related. Thanks Everyone!

    Log Name:      Application
    Source:        Application Error
    Date:          12/23/2009 7:24:37 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:     
    Description:
    Faulting application name: php-cgi.exe, version: 5.2.9.9, time stamp: 0x49b02fd4
    Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
    Exception code: 0xc0000005
    Fault offset: 0x00038c39
    Faulting process id: 0x5c0
    Faulting application start time: 0x01ca83cae415d59c
    Faulting application path: C:\PROGRA~2\Symantec\SYMANT~1\Php\php-cgi.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
    Report Id: 2230aa48-efbe-11de-9ea3-000c2996e814

    Log Name:      Application
    Source:        MSSQLSERVER
    Date:          12/23/2009 7:23:50 AM
    Event ID:      18456
    Task Category: Logon
    Level:         Information
    Keywords:      Classic,Audit Failure
    User:          N/A
    Computer:     
    Description:
    Login failed for user '****'. Reason: Could not find a login matching the name provided. [CLIENT: <local machine>]


  • 2.  RE: Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 23, 2009 07:58 AM
    Hi,

    You can run the SEP support tool and let us know if you can see any errors in the results.

    Aniket


  • 3.  RE: Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 23, 2009 08:22 AM
    Capturesep.PNG
    I ran the tool and attached the output of the Errors


  • 4.  RE: Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 23, 2009 08:23 AM
    I am not sure why it is complaning about the min requirements because the server has SQL 2008 SP1 on it.

    Error Microsoft SQL Server version 2007.0100.2531.00 ((Katmai_PCU_Main).090329-1004) is not an identified version.
    Error Microsoft SQL Server Native Client's bcp.exe is not installed in directory: c:\program files (x86)\microsoft sql server\100\tools\binn.
    Information Microsoft SQL Server Native Client version 10.0.2531.0 is not an identified version.


  • 5.  RE: Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 23, 2009 08:24 AM
    Issue Can Symantec Endpoint Protection communicate with its Symantec Endpoint Protection Manager?
    Overview This reports the results of a secars test to the FQDN and IP address of the servers listed in sylink.xml. The tests have a timeout of 20 seconds for connection, send and receive functions.
    Product Symantec Endpoint Protection
    Category Status
    Subcategory Communications
    Click for more ->
    Status Error
    Tests
    Error The Secars communication test failed for these consoles:
    Site Port Http Code Error
    server.ournet.com 80 404  
    x.x.x.x 80 404  
    Information Sylink.xml lists the following Symantec Endpoint Protection Manager:
    Priority Address DnsIP
    1 server.ournet.com x.x.x.x
    Ok None of the listed Management servers have a DNS error.


  • 6.  RE: Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 23, 2009 08:25 AM
    Thanks guys for taking the time to look at this. If you need anything else let me know.


  • 7.  RE: Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 24, 2009 04:03 AM
    Which is the version you are using?
      if it is an older version I will recommend you to upgrade it to RU5 Since it is the only version which supports in windows 2k8 officially.Also installing Symantec Endpoint Protection Manager 11 with a SQL Server 2008 Database is officially supported only with Symantec Endpoint Protection Manager 11 RU5 
    For more info refer the below docs
    Best Practices guide for Installing the Symantec Endpoint Protection Manager 11 RU5 with a SQL Server 2008 Database
    Migrating to Symantec Endpoint Protection 11.0 RU5


  • 8.  RE: Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 24, 2009 12:04 PM
    This is a RU5 Installation.


  • 9.  RE: Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 31, 2009 07:22 AM
    Please check if you have multiple PHP versions are installed to the same web server.

    Also, could you confirm if both these websites run on Default website or run Custom Website
     


  • 10.  RE: Application Errors Thrown by php-chi follow by SQL Logon Errors

    Posted Dec 31, 2009 07:29 AM