Video Screencast Help

Application serial number-is info captured by Inventory Solution?

Created: 27 Jan 2013 | 3 comments

hello everyone

We have ITMS 7.1 SP2

Does the Inventory solution collect an application's installed serial number + product key information?

For example, applications such as AutoCAD, I would like to know on which computer that serial number is installed on.

thank you in advance,

Comments 3 CommentsJump to latest comment

andykn101's picture

I don't think it does by default but you should be able to create a Custom Inventory if you know how to find it (reg key etc.)

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.

AngelD's picture

It depends on if your example with AutoCad uses a license server or not and also I think it stores the authentication code in the registry and not the serial number.

mclemson's picture

AutoDesk specifically has a license compliance toolkit.  It's been years since I used it -- looks like it has changed a bit.  Maybe it's useful to you:

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner