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Application serial number-is info captured by Inventory Solution?

Created: 27 Jan 2013 | 3 comments

hello everyone

We have ITMS 7.1 SP2

Does the Inventory solution collect an application's installed serial number + product key information?

For example, applications such as AutoCAD, I would like to know on which computer that serial number is installed on.

thank you in advance,

 

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andykn101's picture

I don't think it does by default but you should be able to create a Custom Inventory if you know how to find it (reg key etc.)

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

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AngelD's picture

It depends on if your example with AutoCad uses a license server or not and also I think it stores the authentication code in the registry and not the serial number.

 

mclemson's picture

AutoDesk specifically has a license compliance toolkit.  It's been years since I used it -- looks like it has changed a bit.  Maybe it's useful to you:

http://usa.autodesk.com/adsk/servlet/index?siteID=...

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com