That sounds like an interesting idea, using voice recognition biometrics to reset a password. It definitely would not work for Bootguard changes, but the following scenario might work:
1. User forgets password.
2. Help desk personnel assists with getting into the device using WDRT or administrator passphrase.
3. User calls in to reset passphrase on the domain.
4. User logs into Windows.
5. During successful login, Bootguard should update to the new passphrase.
Obviously that process is still generating a help desk call, so it isn't ideal, but it is the price to pay for the level of security.