Archive an Exchange Hidden Mailbox
We have several Exchange Mailboxes that we have enabled for archving and then hidden from the Exchange Global Address List (for various business reasons that I'm sure everyone has). While they are enabled for archiving and have an archive, nightly archiving does not archive the items in these "hidden" mailboxes.
We've contacted support and the response was that Enterprise Vault "by default does not archive hidden mailboxes. There is a registry change that can enable this feature, but it requires daily updates to the SQL database for Enterprise Vault and when ou upgrade to 8.0, this change will no longer work."
We asked why there are all of the work arounds to get hidden mailboxes enabled if they are not archived once they have been enabled. Symantec could not answer that.
This seems like a big limitation in Enterprise Vault.
Are all of you aware of this limitation?
What are you doing to handle the hidden mailboxes?
Does your workaround still work for EV 8.0?
Thanks for any answers,