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Archive issue

Created: 22 Apr 2013 • Updated: 06 May 2013 | 7 comments
This issue has been solved. See solution.

we have 2 master server one is for production and other is non-production. (window 2008)

here issue is production client server archive job is running in non-production Master server.

 

When i checked the client list in NON-prod master server i dont see the server but archive job running every one hour in a particular archive policy.

I don't know what is happening.

 

All jobs are run by scripts....

using brtools as interface, all are SAP environment. 

using Netbackup 7.1

 

Please suggest and let me know if need more info.

 

Thanks

 

Operating Systems:

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Nicolai's picture

The backup job may be initiated on the client. SAP database archives run different from file systems backup. File system backup are initiated from the master servers. Database related backup jobs may (not always)  be started from the client. Alternative team up with the SAP DBA.

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.

Marianne's picture

When i checked the client list in NON-prod master server i dont see the server...

Which Client list - Host properties?

If the client name is not there, it means that there is no policy for this client and that the hourly backup is probably failing or going to Prod master server.

You need a policy for this client of correct type and with schedules that will allow user-initiated backups.

If you are referring to another Client list, please let us know.

Registry on the client to see if correct SERVER is specified as first entry -
regedt32 -> HKLM ->  software -> Veritas -> NetBackup -> CurrentVersion -> Config -> Server

NON-prod master should be first, followed by media servers (if there are media servers).

Ensure bprd log folder exists on the NON-prod master. If not, create the folder and restart NBU.
Check bprd log if backup request is received from client. If all checks in bprd is correct, you will see a backup job in Activity Monitor. 

Best to go through NBU for SAP agent manual and double-check your config with steps in the manual. 
Ensure all log folders exist on client and server as per Troubleshooting chapter in this manual.

 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Chan_backup's picture

This client does not belongs to non-prod server but archive job is happening every one hour.

this job does not have parent job has only child "default application backup" with few no of streams.

This client is failing with a policy name, but the client is not there in the policy and also it is not belongs to that policy.

Client is AIX.

my question is......this client is not in this part of region, but some how running????????

one more thing is recently we where trying to do refresh from one prod server of different location to one non-prod server of another alocation...can this be a problem?

Chan_backup's picture

only schedules are done in netbackup and scripts initiating the backup from client side.

Please let me know what need tobe check in bprd log?

Marianne's picture

So, if I understand you correctly, the client is trying to backup to non-Prod master, but it should not be doing so?

The client has non-PROD server as first SERVER entry in /usr/openv/netbackup/bp.conf. 
Any manual backup on the client will be sent to the master that is listed first in bp.conf.

If client should backup to another master, you need to locate the server owner and get him/her to update the bp.conf and get in contact with adminstrator of 'correct' master server to ensure policy and resources exist.

Maybe correct SERVER entry is present in bp.conf, but incorrect /etc/hosts entry on client is sending backup request to the wrong IP address?

So - check these 2 files on the client:
/usr/openv/netbackup/bp.conf    (for correct SERVER entry on first line)
/etc/hosts  (check name of first SERVER has correct IP address)

 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Chan_backup's picture

its problem with util file, we figured it out....thank you for all the suggestions you made.

SOLUTION
Nicolai's picture

Great - Perfect example of client side intiated backup job :-)

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.