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Archives marked as Closed?

Created: 07 Sep 2012 • Updated: 10 Oct 2012 | 3 comments
This issue has been solved. See solution.

We have been moving archives from one site to another using the inbuilt Move Archive tool. Usually after it completes the move, the archive is marked as Closed on the Source server.

However lately we have noticed that archives are still showing as Available. Any ideas on this?

Enviromonet is:

Source site

  • EV8.03

Destination site

  • EV9..04

Comments 3 CommentsJump to latest comment

JesusWept3's picture

The first thing that should happen is they should be marked as closed I believe, however if they're being marked as available, is it possible they are failing their moves? Check the move archive report for the user and see what its doing

Jay@VM's picture

Thanks for the reply. Will be trawling the reports with a fine tooth comb incase we have missed something.

Ksimir's picture

Please post a copy of your report and the user name which is having this issue . So we can help you ;)