Archives for user no longer active is not indexed after upgrade to EV10
We performed an upgrade from EV9 (32bit) to EV10 (64bit) hardware. Now few months later we are running in to some problems with older archives, archives that are from people that are no longer working with firm. When we search in some of those archives we don't get any result, with two of those I did some test with verifying, synchronizing and rebuilding but all resulted in no error and a healty index (but no results when you search in the safe).
When I compared some active archives from users that are still working here and the older ones, I noticed that the active archives have a 32bit index and 64bit index. In the 32bit archive is range set and it tells how many items there are indexed. The 64bit index has no range and no indexed items.
I believe this issue was listed by another member while ago with no results, does anyone has experienced same issue, any advice?