Archiving event error 2776
Updated: 21 May 2010 | 5 comments
This issue has been solved. See solution.
Last night I had a number of the following event log errors on my EV 8, SP2 server"
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Event Type: Error
Event Source: Enterprise Vault
Event Category: Archive Task
Event ID: 2776
Date: 10/8/2009
Time: 7:01:00 PM
User: N/A
Computer: ComputerXXX
Description:
An exception occurred in routine DelAttachFromMsgAndAppendList
An exception occurred in routine DelAttachFromMsgAndAppendList
EXCEPTION_ACCESS_VIOLATION @ 0x10009F4E
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Does anyone have any information on the cause of this error?
Thanks.
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The closest I came up with is
The closest I came up with is this:
http://seer.entsupport.symantec.com/docs/318415.htm
However, it's not an exact match.
Is this the first time this happened?
Did you change anything on the EV Environment?
Cheers
Michel
www.quadrotech-it.com - All your EV Tools | www.techfreak.ch
Archiving event error 2776
I have seen the 318415 doc. Since it wasn't an exact match, I wasn't sure if it applied.
This is the first time that I've seen this error message. It occured 20 times in a 12 minute span in the event log.
I have't made any changes to the EV Environment to precipitate this error.
Thanks for the help.
Alan
Embedded Attachment and Shortcut Size
This might be due to an embedded attachment and the Shortcut Size. I would open a case and reference the hex code you are getting (0x10009F4E) this could help diagnose the issue. How many errors are you getting? Are there any other errors?
The hex code is just a memory
The hex code is just a memory reference, so not really that useful.
Do you have any other 2776 events, such as the ones listed :
http://seer.entsupport.symantec.com/docs/331887.htm
Hope that helps,
Rob, Yes, I had the exact
Rob,
Yes, I had the exact error as listed in doc 331887:
Event ID: 2776 An exception occurred in routine
DelAttachFromMsgAndAppendList
EXCEPTION_ACCESS_VIOLATION @ 0x10009F4E
It looks like I'll have to wait on Symantec to come up with a fix for the problem.
Thanks for the help.
Alan
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