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archiving stopped

Created: 05 Jun 2013 • Updated: 21 Jun 2013 | 6 comments
This issue has been solved. See solution.

Hello Team,

archiving is stopping randomly when i restart the task services it works perfectly. Please let me know if I can apply below settings

1. In Regedit,

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KVS\Enterprise Vault\Agents.

2. Created a new DWORD Value RemoveEmbeddedAttachments with decimal value of 0.

3. Rebooted the archiving tasks.

 

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Event ID:      3432
Task Category: Retrieval Task
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ABC-EV01.corp.local
Description:One or more errors occurred during the creation of a profile to connect to an Exchange Server.

Targeted Exchange Server: ABC-EXMBX02
Mailbox: SMTP:EV2010.Mailbox2@abc.com

ConfigureMsgService failed with the following errors:

Out of memory error has occurred for the following connection points:
ABC-EXMBX02
ABC-corp-dc02.corp.local

This indicates that the maximum number of connections has been consumed on this Enterprise Vault Server.
 

 

Operating Systems:

Comments 6 CommentsJump to latest comment

TonySterling's picture

Have you seen this TN?

 

Event 3411 or 3432 can occur if there are problems contacting the Global Catalog Server

Article:TECH139751  |  Created: 2010-09-14  |  Updated: 2013-05-03  |  Article URL http://www.symantec.com/docs/TECH139751

 

SOLUTION
TheEmptyMind's picture

I ran into this issue myself in the past and EV support sent me the following TN -- http://www.symantec.com/business/support/index?page=content&id=TECH129173.  Setting ProfileExpire registry key and installing the Microsoft hotfix (to increase the available MAPI connections) helped and I haven't seen the issue again in our environment.

Hope this helps!

Rob.Wilcox's picture

I'd also suggest 'going back to the beginning'.

What OS?

What version of EV?

What version of Outlook + service pack + hotfix?

Have you applied any Outlook reg keys?

dineshnegi's picture

hey Tony , I am getting the same alerts but i am in ex2010 sp3 ev 2010.sp1

 

Please suggest

TonySterling's picture

The above referenced TN would apply, have you worked through it yet?

dineshnegi's picture

hey thanks!! Tony, All alerts clear itself ..