Are there any hard limits to the number of fields that can be added to a ticket?
Updated: 22 May 2010 | 1 comment
I have a requirement to add over 25 fields to my Helpdesk system. Are there any problems with the views, severe (non-linear) performance issues etc. that anyone has experienced in such a highly customized environment?
Thanks
discussion Filed Under:
Comments
Mark, I have not run into any
Mark,
I have not run into any limitations in the past, though I think about 10 custom fields is the most that I've worked with personally. I'd guess the biggest challenge will be incorporating the new fields into the view/edit screens in a logical and non-cluttered fashion.
-Brad
Would you like to reply?
Login or Register to post your comment.