Video Screencast Help
Protect Your POS Environment Against Retail Data Breaches. Learn More.

Are virus definitions still available for 10.1.0.394?

Created: 21 Aug 2013 • Updated: 21 Aug 2013 | 5 comments
This issue has been solved. See solution.

I know the Symantec Antivirus Coporate Edition reached EOL in July 2012.  We were still getting updates up until 150708b on 7/9/2013..  Now the Live Update says we have the current virus definition file.

I have dug around, but I cannot find out if the Virus Definition files are not longer being provided.   It does not show up on the Download Virus Definitions page.   My thougtht is that they finally dropped it.  But before taking action, I would like to confirm that it is not an internal problem, but that the files are no longer being provided.

 

Does anyone know if files are no longer provided, or how to find out what the latest defintion file is? 

 

I was unable to determine what forum to place this in, so I welcome suggestions.

 

Operating Systems:

Comments 5 CommentsJump to latest comment

pete_4u2002's picture

its EOL , you should upgrade to SEP

End of Life announcement for Symantec AntiVirus Corporate Edition and Symantec Client Security

http://www.symantec.com/docs/TECH178551

check this link

https://www-secure.symantec.com/connect/forums/cor...

 

.Brian's picture

It went EOL and no longer receives defs.

End of Life announcement for Symantec AntiVirus Corporate Edition and Symantec Client Security

http://www.symantec.com/docs/TECH178551

Although per this thread, some have received updates

https://www-secure.symantec.com/connect/forums/sym...

But either way, this is EOL and you should move to SEP.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

SOLUTION
TheAdmin27's picture

I understand that SAV 10.x is no longer supported but for those that still need definitions, I have a way for your server or stand-alone workstation running SAV 10.x to get updated defs.

 

Create a folder named “temp” (without quotes) and a folder named “SAV Manual Def Updates” (without quotes) on root of C. If temp folder already exists that’s OK.

 

Open notepad and copy the following, making sure the line breaks are as shown:

 

open ftp.symantec.com
anonymous
nobody@spammer.com
cd AVDEFS/norton_antivirus/static
lcd C:\temp
bin
hash
prompt
get navup8.exe
quit

 

Save the file as “cescript.txt” (without quotes) to C:\SAV Manual Def Updates. When we call the script it will download the master definition file (navup8.exe) from Symantec’s FTP site to C:\temp. Next we will create a batch file that calls the script and extracts the definitions (.xdb) file from navup8.exe, copies it to the local SAV def folder, then deletes navup8.exe when the extraction is complete.

 

Open a blank notepad file and copy the following, making sure the line breaks are as shown (del /q, etc… is a new line in case it’s hard to tell):

 

ftp -s:cescript.txt
call "C:\temp\navup8.exe"
move "C:\SAV Manual Def Updates\*.xdb" "C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5"
del /q "C:\temp\navup8.exe"

 

Save the file as “cegetter.bat” (without quotes) to C:\SAV Manual Def Updates.

 

NOTE: You may need to modify the path the .xdb file gets copied to. This example will work if you have a stand-alone SAV 10 client like I do. You can find the path necessary for you from http://www.symantec.com/business/support/index?pag...

 

Finally, we need to put the batch file on a schedule. Go to Scheduled Tasks in Windows and create a new scheduled task to run the cegetter.bat file. I set mine for Sunday at 10PM. Keep in mind the file is 250MB+ so it may take a while depending on your Internet connection.

 

Who knows how long this workaround will work since it depends on Symantec’s FTP site and the files they continue to provide but at least you can remain protected for now as you pursue other AV options.

 

I hope this information is beneficial to some others in the future!

 

-Mike

Mick2009's picture

"Thumbs up" to the infroamtion about SAV 10 going EOL.  To ensure protection of your computers, network and data, I recommend putting SEP 12.1 in place as soon as possible.

Upgrading or migrating to Symantec Endpoint Protection (SEP) 12.1
http://www.symantec.com/docs/TECH163602

With thanks and best regards,

Mick