Endpoint Protection

Hi everybody

My SEP Error bellow :

"The description for Event ID ( 1 ) in Source ( ASA 9.0 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event:ASANYs_sem5, *** ERROR *** Assertion failed: 101412 (9.0.2.3347)"

I did do it :

1. restart the Symantec Embedded Database service but stoped by itself. I can not start this services
2. My disk have 73% free ( that container database )

Please hep me solve this issue

Thanks/Duy

hi,

Try to repair SEPM ADD/remove programe.

Check this thread

https://www-secure.symantec.com/connect/forums/embedded-database-not-running

do you have DB backup?

try repair, if it does not solve try restoring last good backup

Usually the error would be due to lack of space for database:

http://www.symantec.com/docs/TECH159678

...but have a look as well at these threads:

https://www-secure.symantec.com/connect/forums/embedded-database-not-running#comment-2354491

https://www-secure.symantec.com/connect/forums/symantec-embedded-database-wont-start

Hello,

What version of SEP are you running?

Are you running SEP 11.0.5002 or above??

Could you try following steps - 

1. Stop Symantec Embedded Database service

2. Delete sem5.log from the location indicated in logs

3. Start Symantec Embedded Database service

If the Above steps does not help, do you have a backup of the SEPM database??

If yes, please perform a Disaster Recovery steps - http://www.symantec.com/docs/TECH102333

Hope that helps!!