Symantec Management Platform (Notification Server)

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  • 1.  ASDK7 only supports NS6 Software Delivery Solution (not Software Management Solution 7)

    Posted Oct 06, 2010 12:59 PM

    So, can someone help me understand something?  What is the point of a "v7" of the ASDK (i.e. intended for Notification Server 7) that is still stuck building Notification Server 6 Software Delivery Solution objects?

    As it stands, we still can not create Software Management Solution software resources programmatically.  :(



  • 2.  RE: ASDK7 only supports NS6 Software Delivery Solution (not Software Management Solution 7)

    Posted Oct 06, 2010 05:35 PM

    Hopefully someone from Symantec can better this answer, but...

    I have had this chat with a few Symantec employees myself as we heavily used the SWD ASDK in v6. I have yet to get an answer with a date on it for the delivery of an SMS SDK component for 7.



  • 3.  RE: ASDK7 only supports NS6 Software Delivery Solution (not Software Management Solution 7)

    Posted Oct 12, 2010 05:02 AM

    I just can't understand it - especially as the product has been out for a year now.  ASDK automation of Managed Software Delivery Policies is huge ommission, as is Patch Management.  Workflow also lacks these capabilities.



  • 4.  RE: ASDK7 only supports NS6 Software Delivery Solution (not Software Management Solution 7)

    Posted Oct 12, 2010 05:38 PM

    In talking with our SE they pointed out that the Workflow solution uses the NS SDKs to interact with the NS, so the missing SDK and the missing Workflow functionality are really the same thing. Makes it even more disappointing in my mind as they really want you to use workflow.



  • 5.  RE: ASDK7 only supports NS6 Software Delivery Solution (not Software Management Solution 7)

    Posted Oct 13, 2010 08:01 AM

    I think we should have the Product Manager for Software Management create 200 packages manually, that might speed up the creation of a SDK that would allow automation of this process.

    I don't even think this SDK is part of the new ITSM 7.1 :(

     



  • 6.  RE: ASDK7 only supports NS6 Software Delivery Solution (not Software Management Solution 7)

    Posted Oct 13, 2010 03:18 PM

    I agree - its a huge hurdle for larger environments to move from v6 and to take advantage of the new software management capabilities.  At the moment quite a lot of manual intervention is needed per package and policy.

    Perhaps one of the many Symantec employees who are constantly scouring these forums looking to help will respond? surprise



  • 7.  RE: ASDK7 only supports NS6 Software Delivery Solution (not Software Management Solution 7)

    Posted Feb 11, 2011 05:15 PM

    I struggle making this post because all I can say is its on its way. I could try to explain why it is not already available but I fear it would only come across only as an excuse. I know it doesn't actually make you task any easier to complete but I wanted to let you know we hear you.



  • 8.  RE: ASDK7 only supports NS6 Software Delivery Solution (not Software Management Solution 7)

    Posted Apr 04, 2011 01:24 PM

    Just a thought, but one of the thigns we end up doing when the ASDK is missing a a particular method or class , is basically just hack the XML string(exportitemXMLString) by parsing it.

    This way you can workaround the issue by having a template on one NS. In your script or app, export the package as an XML string, parse through it to find the tags you need, then programatically change the properties.

    We do this often for tasks since not all task properties are accessible in the asdk.