Hi there,

I just followed instruction about to use jdb file for updating antivirus definition. but after I put, all clients not updated. am I missing something?

I'm using Symantec Endpoint Protection Manager 11, running on windows server 2003. thanks bfore.

Hello,

I have few Questions.

1) What version of SEP are you carrying? Is that version 11.0.6005 or 11.0.6300?

2) How many clients are installed with SEP? 

3) Are all the clients installed as Managed or Unmanaged? Do you see Green Dot on the Golden shield of Symantec (found on Shield icon in the System Tray)? Do you see these clients in the SEPM?

If not, then work on the Steps provided in tghe Symantec Article below:

Hi,

There can be multiple solutions for this.

1) If SEPM is not updated it won't update clients as well. 

2) If SEPM is updated, Check windows firewall is enabled or not ? if yes create an exception ports for Symantec.. 

Verify whether the SEPM is updated , if yes then check for the client SEPM communication.

hi all,

I'm just transfered here and never use this software before. So please kindly tell me:

1. how to check whether SEPM is updated or not.

2. my version is 11.0776.942,

3. I think managed, because based on reference on Help document, there is green dot. thanks before

open sepm

admin

servers

local site ( click on that)

at the bottom select show liveupdate downloads, this will tel u if sepm is updated or not

the version what u r using is very very very very old , this had loads of bugs, I would recommend to remove this version and install the latest one.

Installing Symantec Endpoint Protection 11.0.6 (RU6) for the first time

http://www.symantec.com/business/support/index?page=content&id=TECH131651

1. how to check whether SEPM is updated or not.

open the SEPM console, on the home page it will show the definition running.

2. my version is 11.0776.942,

this is very old version of SEPM, you should be upgrading to the latest one.

hi there,

I'd checked, I did as Rafeeq said, and found there is no entry. but in the update download, I found history the day I put jdb file.

for pete_4u2002, which line I need to make attention? because there is info last date is march 2011. but status update on clients not march 2011.

for upgrade software, am I need to buy new version? or there is free upgrade? I wonder why my current place not using new version, perhaps there is no one know (or understand) about this.

thanks before

Hi,

the status of the SEPM on virus definition. If the client is not updated with what SEPM has then post the sylink log.

http://www.symantec.com/business/support/index?page=content&id=TECH92113&actp=search&viewlocale=en_US&searchid=1303191857662

The new version will be free of cost considering you are under license validitiy.

Hi,

hi there,

is it SEP manager will auto deploy to clients? or I have to manually deploy?

about upgrading, I don't know whether is SEP manager customized or not, can I save settings and like export-import setting from old one to new one? thanks before

You can deploy new version of SEP on client using the Auto upgrade feature. This is done through SEPM.

Upgrade will not remove any custom settings, however as due care take the back up of the SEP database.

Hi,

You will have to manually run Sylink replacer tool, it will replace Sylink.xml (communication settings file) on the (mentioned ) clients. It's easy to use. Go through article for more details.

https://www-secure.symantec.com/connect/downloads/sylinkreplacer-tool-connecting-sep-clients-sepm

You can import and export setting from old one to new one.

hi, thanks for answer. out of upgrade, is SE Manager auto update to all clients? or I need do something so clients updated? thanks before

is SE Manager auto update to all clients? or I need do something so clients updated?

Update referring to Virus definition, SEP client will get the updates from SEPM, unless you have changed the Liveupdate policy.