Asset Management Suite

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  • 1.  Asset Departments not populating in reports?

    Posted May 24, 2016 01:59 PM

    I have users departments are being imported from AD

    Then I have configured a connector Data source that is a SQL query to get the users department and computer 

    And using a connector Import/Export Rule I am assigning the users department as the computers department.

     

    I have the rule set to do asset department owners .... Asset-> Department

    Looking at the computer assets cmdb history I can see that it appears to be assigning it, but when I run the asset report "Assets by Type, Status, Department..." the department field is blank, also when I show the asset grid or diagram I don't see the association to a department.

     

    Anything I should check or what I might be doing wrong?



  • 2.  RE: Asset Departments not populating in reports?

    Posted Jul 07, 2016 10:56 AM

    Try to run the Test rule and check the log to see what is being imported/associated or what could goes wrong during the import.