Asset ownership details from Inventory record to Asset record
Does anyone know how, or if, ownership details are copied from the inventory record to the asset record?
When a machine is put into stock, the system, it is not always wiped. So when turned back on for whatever reason. The audit reports back to the server changes the Asset Status to Active. The asset owner is populated on the inventory reocrd, because we originaly put it into stock we change the Asset record to show a generic user. So the asset record shows the generic user and the inventory record show the actually user as the owner. So there is a mis-match.
I though the inventory to asset synchronization would copy the asset ownership from inventory to the asset record, but it does not.
Do I have to write anothere CMDB rule? or does anyone know if there is a 'standard' way to do this?