Asset Tagging Query
Does anyone have any ideas or experience of Asset tagging devices so that when a call is logged against it (using a service desk Management tool), the Tag can be accurately linked to the Altiris database? I have toyed with the idea of tagging it with the device serial number, or the last four digits of the serial number or the last four digits of the MAC address but i'm getting duplicate digits when using the last four which has ruled that idea out.
The main issue is that the customer will only log a call against no more than 4 or 5 digits. this rules out the whole serial number.
Anyone any ideas or suggestions? I was possibly thinking of just manually tagging from 00001 etc and entering this into the bios in some way (for Altiris to detect).