Assign ticket to individual using ServiceDesk 7.5
Created: 30 Apr 2013 | Updated: 01 May 2013 | 7 comments
This issue has been solved. See solution.
How is possible to assign a ticket using Advanced Incident form to an individual technicain/engineer, not to a service queue in service desk 7.5. I know that this was possible in earlier version. How this is done in this version?