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Assigned Drive

Created: 11 Feb 2013 • Updated: 11 Feb 2013 | 8 comments
This issue has been solved. See solution.

NetBackup 7.1.0.4. In Activty Monitor there was a job type Media Access running. In the details tab it showed it was requesting media. In Device Monitor I denied request. I needed to run vault to duplicate images to tape and expire them immediately from disk to free up space. I manually started my vault policy with 2 drives. Only one drive is writing. The othe is queued. The details tab indicates no drives available. In Device Monitor I have the green right arrow on one drive (which shows it is active), on the other drive I have a green up arrow (which neans it is ready). But it is not available to my vault job. How can I re-assign it to my vault job? 

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Nagalla's picture

please show us the detail status of the vault job.

 

what is the OS of your master

and then output of below commands from master.
vmoprcmd -d 
nbrbutil -dump | grep <Drivename>

 

snawaz3's picture

The OS is windows server 2008 R2

BQ0131 is the media I denied request

KW6938 is the media drive is currently writing to. But in the drive properties of both drives in Device Monitor, it shows in drive status KW6938 as the Media ID for both drives. Can I unassign it from 1 drive ?

Attached is the outputs

AttachmentSize
Doc1.docx 615.08 KB
nbrbutill..txt 4.37 KB
Mark_Solutions's picture

nbrbutil -releaseMDS 354899

should do it for you.

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

SOLUTION
Mark_Solutions's picture

If in doubt and unable to get things cleared up then cancel all running jobs and run:

nbrbutil -resetALL

You may even need to do it a couple of time but it should clear it - if that still doesn't work and no jobs at all are running check for bpbrm and bptm processes on the Media Server that may be keeping this request alive

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Nagalla's picture

KW6938 is showing only for one Drive, if you see the Drive name  its same for both , its only one Drive, it showing twice, becaue it seem you have multipath enable.

so no issues with Drive HP.ULTRIUM4-SCSI.000 and Media KW6938.

 

and comming to BQ0131.

why you denied this request, this media allocation is still there in MDS alloctions

MDS allocations in EMM:

        MdsAllocation: allocationKey=354899 jobType=6 mediaKey=4000554 mediaId=BQ0131 driveKey=0 driveName= drivePath= stuName= masterServerName=ndumgt001 mediaServerName=ndumgt001
 ndmpTapeServerName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=0 serverStateFlags=0

first release that allocation 

nbrbutil -releaseMDS 354899

 

 

EDIT***

Mark_Solutions beat me again...  :-)

snawaz3's picture

Thanks guys. That fixed it and now both drives are writing as shown in Activity Monitor. In the Details tab it is showing as Media ID KW609. But in Device monitor the drive is still showing in the Ready Column as No. And it is also not giving the Media ID. The other Media ID KW6938 is showing on the other drive.

Mark_Solutions's picture

Have you done a view - refresh all in the console?

 

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

snawaz3's picture

DUH. Feel like an idiot. Yes that what it was. Thanks guys . As always you have come to mt rescue.