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Associated Equipment by Location (NS7 and SD7)

  • 1.  Associated Equipment by Location (NS7 and SD7)

    Posted Nov 25, 2010 10:41 AM

    This might not seem normal but when you open the Advanced Incident form it shows you by default the Associated Equipment for that User.

    Any easy way to change this to Location? So in essence, when searching for a User, it will populate their Location and show all Assets associated with that Location.

    We have it setup this way in Notification Server 7, just hoping to get Service Desk 7 to see it this way too.

    Please let me know if i need to give up on this idea...