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  • 1.  Attachments with extension of .DOCX are being blocked by our content configuration help!

    Posted Aug 31, 2010 10:22 PM
    Hello,

    I am not sure why these file types are being stopped/blocked... Can someone help me please?

    the policy is a simple one

    If the file metadata is in the attachment list (which I've created)  the attachement list looks like this below

    I do have the entry for OCX so I am assuming it is matching DOCX  but i would of thought that it would allow DOCX but stop OCX files!!!

    True file type is AC3 Audio File Format(.ac3)
    True file type is Amiga IFF (8SVX) Sound
    True file type is Amiga MOD
    True file type is Audio Interchange File Format (AIFF)
    True file type is AutoDesk Animator FLIC
    True file type is AutoDesk Animator Pro FLIC
    True file type is Creative Voice (VOC)
    True file type is ELF Executable
    True file type is Lotus ScreenCam
    True file type is Macromedia Director
    True file type is Microsoft Wave
    True file type is MIDI
    True file type is MPEG Audio
    True file type is MPEG Movie
    True file type is MS-DOS Batch File
    True file type is MSDOS Device Driver
    True file type is MSDOS/Windows Program
    True file type is NeXT/Sun Audio Data
    True file type is PC (.COM)
    True file type is QuickTime Movie
    True file type is Real Audio
    True file type is RealMedia Streaming Media (.rm, .ra)
    True file type is RIFF MIDI
    True file type is RIFF Multimedia Movie
    True file type is Unix Executable (3B20)
    True file type is Unix Executable (Basic-16)
    True file type is Unix Executable (Bell 5.0)
    True file type is Unix Executable (iAPX 286)
    True file type is Unix Executable (MC680x0)
    True file type is Unix Executable (PDP-11/pre-System V VAX)
    True file type is Unix Executable (VAX)
    True file type is Unix Executable (WE32000)
    True file type is Unix Executable (x86)
    True file type is Video for Windows (AVI)
    True file type is Windows Media Audio Format (WMA)
    True file type is Windows Media Video Format (WMV)
    MIME-type is exe
    Extension is 386
    Extension is aac
    Extension is ac3
    Extension is acm
    Extension is afx
    Extension is aif
    Extension is aifc
    Extension is aiff
    Extension is asf
    Extension is asp
    Extension is asr
    Extension is asx
    Extension is avb
    Extension is avi
    Extension is bat
    Extension is bin
    Extension is cap
    Extension is cda
    Extension is cgi
    Extension is chm
    Extension is cla
    Extension is class
    Extension is cmd
    Extension is com
    Extension is csb
    Extension is csc
    Extension is divx
    Extension is dll
    Extension is drv
    Extension is dv
    Extension is dvi
    Extension is exe
    Extension is flv
    Extension is htt
    Extension is inf
    Extension is ini
    Extension is ivf
    Extension is js
    Extension begins with js
    Extension is jse
    Extension is m1v
    Extension is m2p
    Extension is m2v
    Extension is m3u
    Extension is m4a
    Extension is m4p
    Extension contains mid
    Extension is moov
    Extension is mov
    Extension is mp1
    Extension is mp2
    Extension is mp3
    Extension is mp4
    Extension is mpa
    Extension is mpd
    Extension is mpe
    Extension is mpeg
    Extension is mpg
    Extension is mpv
    Extension is mpv2
    Extension is ocx
    Extension is ogg
    Extension is ogm
    Extension is omf
    Extension is php
    Extension is pkm
    Extension is pls
    Extension is qt
    Extension is ra
    Extension is ram
    Extension is rbs
    Extension is reg
    Extension is rm
    Extension is scr
    Extension is sh
    Extension is shs
    Extension is swf
    Extension is sys
    Extension is vbe
    Extension is vbs
    Extension is viv
    Extension is vivo
    Extension is vo
    Extension is vob
    Extension is vxd
    Extension is wav
    Extension is wax
    Extension is wbt
    Extension is wiz
    Extension begins with wm
    Extension is wmv
    Extension is wsh
    Extension is wvx


  • 2.  RE: Attachments with extension of .DOCX are being blocked by our content configuration help!

    Posted Sep 01, 2010 05:55 AM
    I've experienced that if .bin is blocked, it will block docx. I think inside .docx there is an attachment with extension .bin

    So, try removing .bin from the attachment list and see if it works.


  • 3.  RE: Attachments with extension of .DOCX are being blocked by our content configuration help!

    Posted Sep 01, 2010 07:58 AM
    Yep, LEOL is correct, they are containers with .bin files inside.

    What version of Brightmail Gateway are you running?

    Also, there are old threads with the same question/info, the search bar is up in the top right :-)

    https://www-secure.symantec.com/connect/fr/forums/how-keep-quarantining-docx-files

    HTH

    //ian


  • 4.  RE: Attachments with extension of .DOCX are being blocked by our content configuration help!

    Posted Sep 01, 2010 12:42 PM
    The bin/hex True Type file will also cause this problem.  I ran into this one.


  • 5.  RE: Attachments with extension of .DOCX are being blocked by our content configuration help!

    Posted Sep 01, 2010 08:19 PM
    hi all thank you for your help.  I've removed bin.. but still getting blocked..on

    docx
    dotx
    xlsx



  • 6.  RE: Attachments with extension of .DOCX are being blocked by our content configuration help!

    Posted Sep 01, 2010 08:34 PM
    could it be that still have mime-type EXE?


  • 7.  RE: Attachments with extension of .DOCX are being blocked by our content configuration help!

    Posted Sep 01, 2010 10:58 PM
    hi again..

    turned off MINE-Type EXE  and it stopped a ZIP file that had docx files inside.. so that isn't it.

    also finding emails with a WINMAIL.DAT are being blocked too!!!

    Our trial of this product is almost over (in both the sense of time and it's so far poor performance in several areas, this being one of them) so any help appreciated


  • 8.  RE: Attachments with extension of .DOCX are being blocked by our content configuration help!

    Posted Sep 03, 2010 02:44 AM
    Refer the Admin guide , may be you have specify in string for Ex: if you want to block .OCX files you have to put /OCX/ then see