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  • 1.  Attachments in Outlook MR5

    Posted Feb 08, 2010 12:53 PM
    So i have installed MR5 on my DC 2003 box, the newest one, and have one machine here that won't let the user open attachments.  NONE.  so i turned off the Symantec 'Add-in' in outlook and this fixed it.  it doesn't happen on the other workstations though.
    is there something that can be done to fix this other than turning off the add-ins, etc?
    the Office version is XP or 2002.  

    thanks



  • 2.  RE: Attachments in Outlook MR5

    Posted Feb 08, 2010 01:01 PM
     An Old SAV Add-in might have been stuck in outlook. So after upgrade to SEP it would have started giving problems.


  • 3.  RE: Attachments in Outlook MR5
    Best Answer

    Posted Feb 08, 2010 01:03 PM
    Updating Outlook and/or the Microsoft Office suite to the latest version is the only way to resolve the issue.

    Disabling the add-in is the only workaround.
    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/a80a242406c1d06c8825753c005c1997?OpenDocument

    Best,
    Thomas