Endpoint Protection

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  • 1.  attempt to unpack SEP installer archives results in failure with CRC errors

    Posted Aug 19, 2009 10:41 PM

    Hi-
        This question may not be applicable to those of you who have installation media. Because we use a "donation" product, I have to download Symantec_Endpoint_Protection_11.0.4000_MR4_AllWin_EN_CD1.zip and Symantec_Endpoint_Protection_11.0.4000_MR4_AllWin_EN_CD2.zip archives at https://fileconnect.symantec.com.  I have downloaded the files oh, about 20 times or so, and uncompressed them, and each time I get the same error messages when I unpack them, to wit:

    7-Zip 9.04 beta Copyright (c) 1999-2009 Igor Pavlov 2009-05-30 Processing arc...
    result of unpacking the first archive:

    -7-Zip 9.04 beta  Copyright (c) 1999-2009 Igor Pavlov  2009-05-30
    Processing archive: C:\Documents and Settings\ssm\My Documents\symantecendpoint\cd1\Symantec_Endpoint_Protection_11.0.4000_MR4_AllWin_EN_CD1.zip
    Extracting  SEPM\0x0409.ini
    Extracting  SEPM\Data1.cab     CRC Failed
    Extracting  SEPM\LuCheck.exe
    Extracting  SEPM\LUSETUP.EXE
    Extracting  SEPM\Packages
    Extracting  SEPM\Packages\SAV32.dat     CRC Failed
    Extracting  SEPM\Packages\SAV32.info
    Extracting  SEPM\Packages\SAV64.dat     CRC Failed
    Extracting  SEPM\Packages\SAV64.info
    Extracting  SEPM\sav.xml
    Extracting  SEPM\Setup.exe
    Extracting  SEPM\Setup.ini
    Extracting  SEPM\Symantec Endpoint Protection Manager.msi
    Extracting  SEPM\WindowsInstaller-KB893803-x86.exe
    Extracting  SEPWin64\x64
    Extracting  SEPWin64\x64\0x0409.ini
    Extracting  SEPWin64\x64\Data1.cab
    Extracting  SEPWin64\x64\IPSDef.zip
    Extracting  SEPWin64\x64\LuCheck.exe
    Extracting  SEPWin64\x64\LUSETUP.EXE
    Extracting  SEPWin64\x64\setAid.ini
    Extracting  SEPWin64\x64\Setup.exe
    Extracting  SEPWin64\x64\Setup.ini
    Extracting  SEPWin64\x64\smcinst.exe
    Extracting  SEPWin64\x64\SyLink.xml
    Extracting  SEPWin64\x64\Symantec AntiVirus Win64.msi     CRC Failed
    Extracting  SEPWin64\x64\vcredist_x64.exe
    Extracting  SEPWin64\x64\VDefHub.zip     CRC Failed
    Extracting  autorun.inf
    Extracting  readme.txt
    Extracting  Setup.exe
    Extracting  Versions.txt
    Extracting  Documentation\administration_guide.pdf
    Extracting  Documentation\client_guide.pdf
    Extracting  Documentation\evaluation_guide.pdf
    Extracting  Documentation\getting_started_SEP.pdf
    Extracting  Documentation\installation_guide.pdf
    Extracting  Documentation\logo.gif
    Extracting  Documentation\MSI_FAQ.txt
    Extracting  Documentation\read_this_first_sep.html
    Extracting  Documentation\SEP_SBS_BestPractices.pdf
    Extracting  Documentation\SEP-SNAC_Third_Party_Legal_Notices.txt
    Extracting  Documentation\solutions_guide.pdf
    Extracting  SEP\0x0409.ini
    Extracting  SEP\Data1.cab     CRC Failed
    Extracting  SEP\IPSDef.zip
    Extracting  SEP\LuCheck.exe
    Extracting  SEP\LUSETUP.EXE
    Extracting  SEP\setAid.ini
    Extracting  SEP\Setup.exe
    Extracting  SEP\Setup.ini
    Extracting  SEP\smcinst.exe
    Extracting  SEP\SyLink.xml
    Extracting  SEP\Symantec AntiVirus.msi
    Extracting  SEP\VDefHub.zip     CRC Failed
    Extracting  SEP\WindowsInstaller-KB893803-x86.exe
    Sub items Errors: 7

    result of unpacking second archive:
     

    7-Zip 9.04 beta  Copyright (c) 1999-2009 Igor Pavlov  2009-05-30
    Processing archive: C:\Documents and Settings\ssm\My Documents\symantecendpoint\cd2\Symantec_Endpoint_Protection_11.0.4000_MR4_AllWin_EN_CD2.zip
    Extracting  SAVLINUX\bin.ira
    Extracting  SAVLINUX\build.err
    Extracting  SAVLINUX\cdlayout
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14.tar.gz     CRC Failed
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\deb
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\deb\sav-1.0.7-14.amd64.deb
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\deb\sav-1.0.7-14.i386.deb
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\deb\savap-1.0.7-14.amd64.deb
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\deb\savap-1.0.7-14.i386.deb
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\deb\savjlu-1.0.7-14.amd64.deb
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\deb\savjlu-1.0.7-14.i386.deb
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\deb\savui-1.0.7-14.amd64.deb
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\deb\savui-1.0.7-14.i386.deb
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\docs
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\docs\SAV_Linux_Client.pdf
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\docs\SAV_Linux_Impl.pdf
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\grcrpm
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\grcrpm\grc.spec
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\grcrpm\make_grcrpm.sh
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\luconfrpm
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\luconfrpm\luconf.spec
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\luconfrpm\make_luconf_rpm.sh
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\md5sums
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\readme.txt
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\rpm
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\rpm\sav-1.0.7-14.i386.rpm
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\rpm\savap-1.0.7-14.i386.rpm
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\rpm\savap-x64-1.0.7-14.x86_64.rpm
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\rpm\savjlu-1.0.7-14.i386.rpm
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\rpm\savui-1.0.7-14.i386.rpm
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\unsupported
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\unsupported\savap-legacy-1.0.7-1.i386.rpm
    Extracting  SAVLINUX\cdlayout\sav-linux-1.0.7-14\unsupported\savap-x64-legacy-1.0.7-1.x86_64.rpm
    Extracting  SAVLINUX\sav-linux-1.0.7-14.iso     CRC Failed
    Extracting  SAVLINUX\Tools
    Extracting  SAVLINUX\Tools\ConfigEd.exe
    Extracting  SAVLINUX\Tools\Configed.pdf
    Extracting  SAVLINUX\Tools\GRC.DAT
    Extracting  Tools\CompetitiveUninstall
    Extracting  Tools\CompetitiveUninstall\av32.exe
    Extracting  Tools\CompetitiveUninstall\CompetitiveUninstallWrapper
    Extracting  Tools\CompetitiveUninstall\CompetitiveUninstallWrapper\CompetCleanerSEPinstall.exe
    Extracting  Tools\CompetitiveUninstall\CompetitiveUninstallWrapper\ReadMe.txt
    Extracting  Tools\CompetitiveUninstall\ConsoleRes.dll
    Extracting  Tools\CompetitiveUninstall\Other
    Extracting  Tools\CompetitiveUninstall\Other\Sav9UninstallFix.exe
    Extracting  Tools\CompetitiveUninstall\Other\sav9uninstallfix.pdf
    Extracting  Tools\CompetitiveUninstall\Scripts
    Extracting  Tools\CompetitiveUninstall\Scripts\CA_AntiVirus_2009.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\CA_AS_2009.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\CA_ASandAV.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\CAInnoculateIT600.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\CAInnoculateIT600_Win98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Cheyenne95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\CheyenneNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\etrust60_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\etrust60_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\etrust7_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\etrust7_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\ETrustAntiVirus700.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\ETrustAntiVirus700_win98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\FPROT95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\FPROTNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\F-Secure541.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\F-Secure541_Win98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\F-Secure541BackWeb.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\F-Secure541BackWeb_Win98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\F-Secure541ManagementAgent.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\F-Secure541ManagementAgent_Win98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Fsecure54x_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Fsecure54x_MA_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Fsecure54x_MA_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Fsecure54x_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\FSecureAgent.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\IBM95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\IBMNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\IBMNTNR.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\IBMP95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\IBMPNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Inoc95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\InocNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Inoculan95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\InoculanNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Kapersky6_Servers.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Kapersky6_Workstation.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee Firewall.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee3095.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee403_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee40395.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee4095.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee4395.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee451_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee451_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\mcafee4595.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee70_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee80_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee80_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee80_SC_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee80_SC_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfee95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfeeEnt451.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfeeEnt451_Win98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfeeEnt7.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfeeEPO_XP.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfeeNetShieldNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfeeNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfeeVSE71_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfeeVSE80i_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McAfeeVSE85i_XP.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\McANShNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\NAV2001.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\NAV2002.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\osce502_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\osce502_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\osce55_98.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\osce55_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\osSP556_NT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\RisingEnterpriseAntiVirus.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Sol95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\SolAVNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Solmc95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Solmcnt.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\SolNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Solomon95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Solomonavtk95.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\SolomonNT.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Sophos_Autoupdate.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\Sophos_AV_7.3.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\TrendOfficeScanCorpServer55.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\TrendOfficeScanCorpWS55.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\TrendOfficeScanServerProtect550.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\TrendServerProtect558and57.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\TrendServerProtect558and57_InfoServer.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\TrendServerProtect558and57_MgmtConsole.aut
    Extracting  Tools\CompetitiveUninstall\Scripts\VScan98.aut
    Extracting  Tools\CompetitiveUninstall\SEPUninstaller
    Extracting  Tools\CompetitiveUninstall\SEPUninstaller\ReadMe.txt
    Extracting  Tools\CompetitiveUninstall\SEPUninstaller\SEPuninstaller.conf
    Extracting  Tools\CompetitiveUninstall\SEPUninstaller\SEPuninstaller.exe
    Extracting  Tools\CompetitiveUninstall\ssuninst.pdf
    Extracting  Tools\LiveUpdate
    Extracting  Tools\LiveUpdate\LiveUpdate Administrator Getting Started Guide.pdf
    Extracting  Tools\LiveUpdate\LiveUpdate Administrator Users Guide.pdf
    Extracting  Tools\LiveUpdate\LUAESD.exe     CRC Failed
    Extracting  Tools\LiveUpdate\LUSETUP.EXE
    Extracting  Tools\NoSupport
    Extracting  Tools\NoSupport\DevViewer
    Extracting  Tools\NoSupport\DevViewer\DevViewer.exe
    Extracting  Tools\NoSupport\FastCGI
    Extracting  Tools\NoSupport\FastCGI\FastCGI_Setup_Readme.pdf
    Extracting  Tools\NoSupport\FastCGI\fcgisetup32.msi
    Extracting  Tools\NoSupport\SylinkDrop
    Extracting  Tools\NoSupport\SylinkDrop\SylinkDrop.exe
    Extracting  Tools\NoSupport\SylinkDrop\SylinkDrop.txt
    Extracting  Tools\PushDeploymentWizard
    Extracting  Tools\PushDeploymentWizard\ClientRemote.exe
    Extracting  Tools\PushDeploymentWizard\ClientRemoteRes.dll
    Extracting  Tools\PushDeploymentWizard\remote_troubleshoot.html
    Extracting  Tools\PushDeploymentWizard\VPREMOTE.exe
    Extracting  Tools\SCFMigration
    Extracting  Tools\SCFMigration\SCF_Policy_Migration_Guide.pdf
    Extracting  Tools\SCFMigration\SCFMigrationTool.bat
    Extracting  Tools\SCFMigration\SCFMigrationTool.jar
    Extracting  Tools\SEPIntegrationComponent
    Extracting  Tools\SEPIntegrationComponent\sepintegrationhelp.pdf
    Extracting  Tools\SEPIntegrationComponent\Symantec Endpoint Protection Integration Component.exe
    Extracting  Tools\SMSInstall
    Extracting  Tools\SMSInstall\Savce.pdf
    Extracting  autorun.inf
    Extracting  Setup.exe
    Extracting  CentralQ\central_quarantine.pdf
    Extracting  CentralQ\QConsole
    Extracting  CentralQ\QConsole\0x0409.ini
    Extracting  CentralQ\QConsole\Data1.cab
    Extracting  CentralQ\QConsole\instmsiw.exe
    Extracting  CentralQ\QConsole\QCInst.dll
    Extracting  CentralQ\QConsole\Quarantine Console.msi
    Extracting  CentralQ\QConsole\README.TXT
    Extracting  CentralQ\QConsole\setup.bmp
    Extracting  CentralQ\QConsole\setup.exe
    Extracting  CentralQ\QConsole\Setup.ini
    Extracting  CentralQ\QServer
    Extracting  CentralQ\QServer\0x0409.ini
    Extracting  CentralQ\QServer\Data1.cab
    Extracting  CentralQ\QServer\instmsiw.exe
    Extracting  CentralQ\QServer\Quarantine Server.msi
    Extracting  CentralQ\QServer\readme.txt
    Extracting  CentralQ\QServer\setup.bmp
    Extracting  CentralQ\QServer\setup.exe
    Extracting  CentralQ\QServer\Setup.ini
    Extracting  Documentation\logo.gif

    Extracting  Documentation\SEP-SNAC_Third_Party_Legal_Notices.txt

    Extracting  Documentation\tools_read_this_first.html
    Sub items Errors: 3

    Would I be able to buy media? I have a license!

    Thanks for any time invested in helping me with my obscure problem



  • 2.  RE: attempt to unpack SEP installer archives results in failure with CRC errors

    Posted Aug 19, 2009 11:06 PM
    Hi marcbachman, You can contact our customer care department and request them for media and the time it will take for them to send the media. Regards,


  • 3.  RE: attempt to unpack SEP installer archives results in failure with CRC errors

    Posted Aug 19, 2009 11:17 PM
    Have you tried unzipping it with a different tool? I have never heard of this happening, but if you have a valid license I don't see why you couldn't get your hands on hard copy of the media. Usually I use 7-zip too and have never seen this problem, but there are others out there that you may want to try first. Don't see why this would make too much of a difference but you never know ; )

    Grant-


  • 4.  RE: attempt to unpack SEP installer archives results in failure with CRC errors

    Posted Aug 20, 2009 07:33 AM
    which one did u select

    HTTP or Managed?



  • 5.  RE: attempt to unpack SEP installer archives results in failure with CRC errors
    Best Answer

    Posted Aug 20, 2009 08:09 AM
    When u download there is one link called SHA-1
    Click that link and note down the SHA-1 hash number...
     
    Use some tool to find out the SHA-1 value of downloaded file and compare(can get the tools form google)..

    If its not macthing then ur download is corrupt.. once again u have to download...

    You can use some download manager . I use free download manager to download  form Symantec site .

     


  • 6.  RE: attempt to unpack SEP installer archives results in failure with CRC errors

    Posted Aug 24, 2009 10:33 AM
    Thanks to all who replied!
          I downloaded the archives on another network, unzipped them with WinRAR, now the installer works. I have installed the Endpoint Management Console on my server.

    Thanks again