Video Screencast Help

Attribute to distinguish subtask from task

Created: 05 Sep 2013 • Updated: 17 Sep 2013 | 3 comments
bold's picture
This issue has been solved. See solution.


Is there any attribute in database of Servicedesk 7.5 that can help to distinguish subtask from task?

Operating Systems:

Comments 3 CommentsJump to latest comment

Justin Dybedahl's picture

Subtasks should start with "Subtask:" in the Name column.   You should be able to pull them up with the query:

select * from Task
where Name like 'Subtask:%'

toomas's picture

Justin is right. In context of Workflow there really is no concept of hierarchical tasks so the name has to be the differentiator.

bold's picture

Thanks for the reply! Problem is solved