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Attribute Lookup Failure

Created: 14 Feb 2010 • Updated: 21 May 2010 | 2 comments
narraa's picture
This issue has been solved. See solution.


I am trying to configure Attribute LDAP Lookup plugin in Vontu 10. I am using endpoint-username as my search parameter. In a new incident, the username is shown in "Domain\username" format. But in our AD we do not have any field which has the value of username in "Domain\username" format.

Please help me in resolving this issure. I have tried with all the below options but none of them worked.

attr.First\ Name = OU=Users,OU=Standard Users:(mailNickName=$endpoint-user-name$):givenName attr.First\ Name = OU=Users,OU=Standard Users:(mailNickName=Domainname\\$endpoint-user-name$):givenName In our AD, mailNickName has the value of username (No domain Name).

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narraa's picture


Please let me know which log files can be reffered to comfirm if the Lookup flow is proper.  


narraa's picture


I was able to resolve the issue.

I was not specifying correct parameters in file.

There was no problem with Parameters. We can use the normal query as it is. i.e

attr.First\ Name = OU=Users,OU=Standard Users:(mailNickName=$endpoint-user-name$):givenName

Regarding log files, you can find out the log file (for Linux) at


Thanks a lot.