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Auditor freindly report

Created: 25 Mar 2013 • Updated: 26 Mar 2013 | 8 comments
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From a risk perspective angle, we want some management freindly assurance that our exchange servers are being succesfully backed up. The IT department inform us they use backup exec 2012 for backups. What sort of management/audit freindly reports will give us assurance in this area? Can I also tap into your backup expertese, if you were in a management role and wanted assurance that all your servers were being backed up, what kind of reports and areas would you focus on?

Operating Systems:

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CraigV's picture

Hi,

 

I used to do reporting (using a third-party application as I found BE's reporting poor). I used to provide the following:

1. Successful backups per site/server;

2. Failed Backups per site/server;

3. Amount of data backed up per month (for disk growth trending);

4. Servers protected (CASO can give you this in a report from what I remember)

I used this to create an overall report of how the company's backup environment looked like on a month-by-month basis.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

teiva-boy's picture

You could try Symantec's Ops Center Analytics, it's a reporting pack you have to purchase as part of the NetBackup family.  It was designed for pretty management level reports and other things (Analytics, growth trends, etc).

However, Ops Center is probably one of the worst products out there (GUI wise and managability wise) there are many others out there to investigate that can do much more than report on just Symantec products...

There is an online portal, save yourself the long hold times. Create ticket online, then call in with ticket # in hand :-) http://mysupport.symantec.com "We backup data to restore, we don't backup data just to back it up."

CraigV's picture

...I believe that Ops Center Analytics doesn't support BE 2012 with no intention of doing so in future. 1 of the Symantec employees posted this over the weekend. Not a bad thing...I tried to get it running and it was attrocious!

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

pkh's picture

Have you seen the canned report, Backup Job Success Rate?  (Click on Reports ---> Jobs on the left-hand side)

You can use the BEMCLI cmdlet Get-BEJobHistory to get the status of of your jobs, use Powershell to format the output and send it back to you.  See my article below

https://www-secure.symantec.com/connect/articles/h...

p154's picture

Thanks for the replies, have you got any backup horror stories to share? I.e. have you ever identified major backup confguration issues? missing servers from backup regimes etc?

CraigV's picture

Yep! I've had servers disappear from backup selection lists and been blamed for this, while I wasn't the only person working on the media servers at that particular time.

I've been screamed at by my then-boss as BE 2010 was such a cr@p product when trying to restore about 700GB of data from tape across a LAN...nobody would listen to me about putting disk in as the primary backup area. Needless to say, when I restored all the data, no apologies or taking things back...the life of an engineer!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION
p154's picture

Thanks Craig, are there any other specific areas you'd recommend people look at or seek assurances on when doing an independant review of backup procedures (using BE). Its always useful to get some practical tips from backup admins on "what can go wrong", and "how to look for the weak spots/bad configs/settings etc".

CraigV's picture

Well, consider the following:

1. Hardware used and failures on this;

2. Patch level across media servers and remote servers - possible issues with backups if patching is not done;

3. Trend the backups across a year or longer. This allows you to see how the backups have been growing over time, and compared to a year-on-year basis. It will allow you to budget for the correct hardware accordingly.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...