Video Screencast Help

Authentication Fail

Created: 12 Mar 2014 • Updated: 12 Mar 2014 | 3 comments
Patipans89's picture

now pgp web Console require Email&Passphrase to access.i am a new administrator in company. i want to know solution to troubleshooting this case.

Operating Systems:

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Alex_CST's picture

Are you talking about the Web Messenger part (web email) or the admin portal?

Please mark posts as solutions if they solve your problem!

Anthony_Betow's picture

The Admin web address would look like this.



dcats's picture

Hi Patipans89,

If you are starting now with PGP Universal/SEMS, here you can find lots of useful information:
Symantec Encryption (PGP) Documentation - TECH202483

This is a good place to start:
Symantec Encryption Management Server 3.3.2 Administrator's Guide - DOC7069.

And also good to know:
Mapping of PGP Product Names to Symantec Encryption - TECH197084.