Endpoint Protection

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  • 1.  Auto Upgrading Clients through HFS-https

    Posted Dec 31, 2012 05:59 AM

    Dear All,

    Am Upgrading my Symantec Endpoint version at my remote Site by making one machine as a web server using HFS tool.

    It got sucessfull in some machine's. and in some machines it gave BFE(Base Filter Engine) error, i started the Service manually.

    In HFS-HTTP its showed me the package has been Downloaded to few machines.

     

    I Just want to know where the package is copied/Downloaded on the target Machine.

     



  • 2.  RE: Auto Upgrading Clients through HFS-https

    Posted Dec 31, 2012 06:03 AM

    Hi,

    Check this

     

    How to upgrade a client from a non-manager server using the "Download the client package from the following URL (http or https)" option.

    http://www.symantec.com/docs/TECH106181

    Forum Article also available for same

    https://www-secure.symantec.com/connect/articles/how-auto-upgrade-remote-site-clients-using-iis

    Check this thread

    https://www-secure.symantec.com/connect/forums/sep-12-download-source-config-autoupgrade



  • 3.  RE: Auto Upgrading Clients through HFS-https

    Broadcom Employee
    Posted Dec 31, 2012 06:05 AM
    check on the client side. does the client report to SEPM?


  • 4.  RE: Auto Upgrading Clients through HFS-https

    Posted Dec 31, 2012 06:27 AM

    HI PETE,

    Yes that Client report to SEPM.

    Where should i check on the client side i need to check where the setup is Copied/Downloaded on the client machine.

    I have checked on Root C:/ Drive and TEMP but unable to find the Symantec setup file.

    I need the Directory or any specific location.  



  • 5.  RE: Auto Upgrading Clients through HFS-https

    Broadcom Employee
    Posted Dec 31, 2012 06:36 AM
    once installed , the directory will be removed. It should be something like c:\clientpkg.


  • 6.  RE: Auto Upgrading Clients through HFS-https

    Posted Dec 31, 2012 06:37 AM

    Hi,

    Checked location

    C:\windows\Installer folder

    LiveUpdate Settings policy specifies that clients download updates from a Symantec Endpoint Protection Manager or Group Update Provider, the updates are in the form of microdefs. If the LiveUpdate Settings policy specifies that clients download updates from a LiveUpdate server, the updates are in the form of MSP (patch) files.

     

     



  • 7.  RE: Auto Upgrading Clients through HFS-https

    Broadcom Employee
    Posted Dec 31, 2012 07:10 AM

    Hi Anil,

    If we are using Client Deployment Wizard then it goes to C:\Windows\Temp folder but if using third party software installer then it might be at different location. You need to confirm at your end.

    As a first step you can check at temp folder.

     



  • 8.  RE: Auto Upgrading Clients through HFS-https

    Posted Dec 31, 2012 08:28 AM

    If you are using Auto Upgrade feature instead (assign new client packages to groups), it will be stored into Download or SmcLU folders, in SEP install directory (by default "C:\Program Files\Symantec\Symantec Endpoint Protection").

    Please note that when updating SEP client like this, the format of the file transfered is not .exe.