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Autodesk 3D MAX with SEP 12

Created: 07 Jan 2013 • Updated: 07 Jan 2013 | 2 comments

I Have 2 user having  3d max with win xp sp2 and SEP 12( SEPM 12 RU1 MP1). They have a performance issue when renderimg graphics  with 3d max. After uninstalling SEP it was ok. 

I have installed Virus and Spyware Protection,Proactive and Network Thret protection with Symantec for them. Alos have blocked there USB using SEP

They are requesting Kaspersky for ther client sice Symantec make there 3d max rendering slow. But I haven't tryied Kespersky yet.

Is there any fine tune with Symantec for graphc software. Please Help....

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pete_4u2002's picture

if the application is clean, can you exclude the application from scan?

check this link to exclude the files/

ᗺrian's picture

Have you been able to narrow it down to one specific component?

Start by only enabling AV to see what the result is, than you can enable PTP and than NTP. Going component by component should give you an indication of which one it is and than we can be able to figure out the best course of action.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.