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Automatically deleting disabled patches from the server

Created: 22 Feb 2012 • Updated: 09 Oct 2012 | 4 comments

I thought after reaching out to support we had this working, but it appears to not be working now.

Here's the previous thread with the settings I had (have) set when it was working

https://www-secure.symantec.com/connect/forums/patch-software-best-practice

 

I rechecked my settings against what I posted in that thread (when I had it working prevoiusly) and support seems stumped.

Can anyone confirm their settings and confirm patches disabled are actually being removed from the server?

In log viewer (attached) it seems to show 2 orphaned linux packages getting deleted (we don't use linux) and nothing for windows.

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Ian_C.'s picture

Hi Sally.

Could you please edit the post marked as solution in the linked thread?

You mention a 'How do I delete ...' article. Do you have the URL for that and could you update the solution please?

PS Is that article by any chance this one: Remove Patch Packages for Disabled Bulletins ?

Please mark the post that best solves your problem as the answer to this thread.
Sally5432's picture

I'll update the post in the linked thread when I have a solution.  Support is working on it.  They said all the settings I mention in that thread are correct.

I'm not sure where I "mention a 'How do I delete ...' article"   ??

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Don't forget to mark posts as helpful if they are, and mark answers as solutions.

Ian_C.'s picture

In the screenshot above, you refer to a "how do I delete ..." process. Is that available online somewhere?

Please mark the post that best solves your problem as the answer to this thread.
Sally5432's picture

The steps / process support told me to follow is what I outlined in the post in the prior thread marked as solution.  It's still correct according to support.

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Don't forget to mark posts as helpful if they are, and mark answers as solutions.