New England Security User Group

I can't get any clients to reboot to the automation folder. 

In the SMC under settings > agnets/Plugins > Deployment and Migration > Windows x64 I have the Deployment Automation Folder for Windows X64 Install policy on. I've set it so it only installs on a few specific machine, however I can't see that it ever installs. On the client machine if I hope AEX AgentActivate, click settings and looking throug the Agents/Plugins list at the bottom the Deployment Automation Folder doesn't show up. Should I see it listed there?

When I go to C:\Program Files\Altiris\Altiris Agent\Client Policies\ I see an XML file ith the name of our NS. Looking in that I can see it lists the Deployment Automation Folder so I know the machine thinks it shoud get it. Sending the reboot to automation task to the machine results in Failure return code 1. 

This client is talking to a site server instead of the NS itself.If I log into the site server and open the agent under package server I see deployment automation folder (x64) listed with a status of package is ready.  

Check to see if the package was downloaded.  Typically this will be in C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{some sort of GUID}

You can find the GUID by opening up the Software Delivery tab in the Symantec Management Agent and double-clicking the policy for the Automation Folder, assuming it's enabled, and checking out the Details tab.  You can then view the log.xml and package.xml files.  Alternatively, you can view this information from the Download History tab if you were able to double-click the Automation Folder policy.

Are you obtaining a valid package source and succeeding in the download?  If you're not sure, you can just post the entire log.xml and package.xml.

Thanks so much for the response. With this information I was able to get it somewhat working. After navigating to C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\GUID I found the automation folder package. After doubleclicking and running the installer by hand the automation folder was there and I could boot to it. I verified on a couple machines this was the case. Oddly it won't install on any machine automatically. It just copies down to the machine and I have to run manually. 

When looking for the GUID in Software Delivery tab in the Symantec Management Agent I didn't see it listed under Policies or anywhere for that matter. Here are my log.xml and package.xml files.