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Automation Policies are not sent

Created: 28 Sep 2012 | 2 comments
SmartSys's picture

Hi everyone,

Someone know abut the Automation Policies?, I have a problem because this aren't sent.

I look the altiris log and not show any alert message.

It is very curious because only send one alert of all configured.

I have SMP 71. SP2, thank you in advance for your helps.

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mclemson's picture

Confirm your E-mail settings.  Go to Settings > All Settings, then expand Settings > Notification Server  and select 'Notification Server Settings.'  In the right pane, select the E-mail tab.  Confirm the settings listed then click 'Send test e-mail.'

Be sure to check Junk E-mail folders and/or spam filters if you're sending from a test or POC e-mail server, as those often get stuck in Outlook's Junk E-mail.

Does this help?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner

SmartSys's picture


The curious is that only sent one email and all policies are configured.

Some other idea?

Thank you...