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autoupgrade SEP 12.1RU1MP1 CZECH -> RU2 ENGLISH

Created: 29 Nov 2012 • Updated: 29 Nov 2012 | 4 comments
rtorvenyi's picture
This issue has been solved. See solution.

hello, I have a question. My customer has SEP 12.1RU1MP1 CZECH clients installed. He wants to migrate to RU2 ENGLISH, but the autoupgrade does not work. My question is, should it work or not? thanks

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Rafeeq's picture

http://www.symantec.com/business/support/index?pag...

 

can you try adding the same lanaguage pack and try the autoupgrade for one small group as explained in thsi document.

https://www-secure.symantec.com/connect/forums/sym...

sandra.g's picture

Unfortunately, you will not be able to use AutoUpgrade in this situation. This is by design.

AutoUpgrade fails if the language of the assigned package does not match the language of the currently installed client
http://www.symantec.com/business/support/index?pag...

sandra

Symantec, Senior Information Developer
Enterprise Security, Mobility, and Management - Endpoint Protection

Don't forget to mark your thread as 'solved' with the answer that best helps you!

SOLUTION
rtorvenyi's picture

thank you for your answers

sandra.g's picture

You are welcome!

sandra

Symantec, Senior Information Developer
Enterprise Security, Mobility, and Management - Endpoint Protection

Don't forget to mark your thread as 'solved' with the answer that best helps you!