AV definitions not updating
Updated: 31 Jan 2011 | 4 comments
This issue has been solved. See solution.
Hello all,
We have a SEP Manager which is connected to the internet but not updating AV&AS definitions.
IPS definitions are updating just fine.
Please see the attachment. What can be the issue?
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hi
you tried this doc http://www.symantec.com/connect/articles/how-clear-corrupt-virus-definitions-sepm
and then lucatalog.exe - cleanup
lucatalog.exe -update
was any recent change in your firewall wrt to what to download , content limit length??
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
cleanup and update resolved
cleanup and update resolved it.
thanks...
Best regards,
Bekir Burak Durmaz
Go to C:/Documents and
Go to C:/Documents and settings/All Users/Application Data/Symantec/Liveupdate, and post the log.liveupdate file, from the SEPM server.
-VKalani
There's definitely an issue
There's definitely an issue with corrupted AV definitions. Here's an official Symantec KB for all OS :
How to clear out corrupted definitions for a Symantec Endpoint Protection Client manually.:
http://www.symantec.com/business/support/index?page=content&id=TECH103176
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