Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Avoid creation of PST files... impact on Vault Cache?

Updated: 06 Jun 2011 | 3 comments
Jochen Köcher's picture
0 0 Votes
Login to vote
This issue has been solved. See solution.

Hi there,

quite some time ago I was with a cusomter that disabled the creation of PST files in such a way that even Offline Vault (in these days) didn't work as Offline Vault also uses some "renamed" PST-files as the basis for the cache. Now, I don't find any information that would support my "idea".

  • Am I totally wrong about this (can I disable the creation of PST files by any means -registry, ad policy) and still use the Vault Cache properly)?
  • Is there a Symantec document that describes under what circumstances Vault Cache is working and when not? Or is it really a matter of testing?

I only found a rather old, but good reference: http://www.symantec.com/connect/forums/preventing-users-creating-pst-files This would suggest that everything is possible... but it also does not address Active Directory policies (the policy additions for Microsoft Office).

Any help is appreciated. Many thanks,
Jochen.

Comments

John Chisari's picture
13
Oct
2009
1 Vote +1
Login to vote

Jochen Have a look at this

Jochen

Have a look at this technote, I "think" the override keys specified in it also apply to the DisablePST registry key.

seer.entsupport.symantec.com/docs/292941.htm

However, thinking, you would need to enable the PST's - then set the DisablePSTGrow registry key so you stop people adding to it.

MichelZ's picture
13
Oct
2009
0 Votes 0
Login to vote

there is an option to remove

there is an option to remove the ability to create new pst files by removing the "new" menu item, which should be sufficient for most users.

www.quadrotech-it.com - All your EV Tools | www.techfreak.ch

Jochen Köcher's picture
14
Oct
2009
0 Votes 0
Login to vote

Thanks...

Hi John and Michel,

thanks for your replies. The article of John was what I was looking for, super.

@Michel: I agree about your comment, but a customer migrated the messaging system to Exchange and implemented (right from the beginning) a very restricted PST policy.

So, many thanks,
Jochen.