Avoid creation of PST files... impact on Vault Cache?

Jochen Köcher's picture

Hi there,

quite some time ago I was with a cusomter that disabled the creation of PST files in such a way that even Offline Vault (in these days) didn't work as Offline Vault also uses some "renamed" PST-files as the basis for the cache. Now, I don't find any information that would support my "idea".

  • Am I totally wrong about this (can I disable the creation of PST files by any means -registry, ad policy) and still use the Vault Cache properly)?
  • Is there a Symantec document that describes under what circumstances Vault Cache is working and when not? Or is it really a matter of testing?

I only found a rather old, but good reference: http://www.symantec.com/connect/forums/preventing-users-creating-pst-files This would suggest that everything is possible... but it also does not address Active Directory policies (the policy additions for Microsoft Office).

Any help is appreciated. Many thanks,
Jochen.

John Chisari's picture

Jochen Have a look at this

Jochen

Have a look at this technote, I "think" the override keys specified in it also apply to the DisablePST registry key.

seer.entsupport.symantec.com/docs/292941.htm

However, thinking, you would need to enable the PST's - then set the DisablePSTGrow registry key so you stop people adding to it.

MichelZ's picture

there is an option to remove

there is an option to remove the ability to create new pst files by removing the "new" menu item, which should be sufficient for most users.

Jochen Köcher's picture

Thanks...

Hi John and Michel,

thanks for your replies. The article of John was what I was looking for, super.

@Michel: I agree about your comment, but a customer migrated the messaging system to Exchange and implemented (right from the beginning) a very restricted PST policy.

So, many thanks,
Jochen.