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Back up exec: error on completion

Created: 20 Dec 2013 • Updated: 25 Dec 2013 | 3 comments

Hi all,

I am getting an error on my back up to tape for the last few days:

Job ended: 20 December 2013 at 03:48:34 Completed status: Failed Final error: 0xe000fed1 - A failure occurred querying the Writer status. Final error category: Resource Errors For additional information regarding this error refer to link V-79-57344-65233

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BackupV-79-57344-65233 - AOFO: Initialization failure on: "\\**servername**\System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.

Check the Windows Event Viewer for details.

Writer Name: Internet Information Services, Writer ID: {2A40FD15-DFCA-4AA8-A654-1F8C654603F6}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during freeze operation (9).
 

Any ideas ??

Many thanks

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Vishal Shinde's picture

Hi,
irrespective of AOFO being selected or not, system state backup uses the snapshot technology to be backed up.

System state backup operations include all system state data and has designated writers(OS Components.) to do this job.

If any of the writers has a problem, it results in a backup failure.

so the solution for this problem may be simply a reboot of the selected server or from the solution section of the following article:
http://www.symantec.com/business/support/index?page=content&id=TECH27875

Kind regards,
S

Vishal Shinde

Sr.Learning Consultant

Symantec Education Services

satysingh's picture

Hi there, I did a reboot and the following morning I got a successfull back up, but that evening it failed again on the same remote server:

BackupV-79-57344-65233 - AOFO: Initialization failure on: "\\***server***\System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
 
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
 
Check the Windows Event Viewer for details.
 
Writer Name: Automated System Recovery, Writer ID: {BE000CBE-11FE-4426-9C58-531AA6355FC4}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).
 
Writer Name: COM+ Class Registration Database, Writer ID: {542DA469-D3E1-473C-9F4F-7847F01FC64F}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).
 
Writer Name: Internet Information Services, Writer ID: {59B1F0CF-90EF-465F-9609-6CA8B2938366}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).
 
Writer Name: Internet Information Services, Writer ID: {2A40FD15-DFCA-4AA8-A654-1F8C654603F6}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).
 
Writer Name: Registry, Writer ID: {AFBAB4A2-367D-4D15-A586-71DBB18F8485}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).
 
Writer Name: System Files, Writer ID: {E8132975-6F93-4464-A53E-1050253AE220}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).
 
All advise is appreciated. Thanks
Sush...'s picture

Hello Satysingh,

    You can see from the above post that the Microsoft writers on the server is failing or is not stable.

So you need to apply all the Microsoft Operating System updates on that server specially the VSS updates and then reboot the server. Try the backups and then check the result.

If the writers are still failing then you need to contact Microsoft.

 

Regards,

-Sush...

Hope this piece of Information Helps you... and if it does then mark this response as Solution....!!!