Back Up Exec LTO tape drive says in use.
Hi All,
We have backUp Exec 12 installed on one of our NAS boxes. We write to a Dell Powervault 114T LTO drive. The problem started off when one of the IT team on the site Deleted the back up jobs that were set up.(Dont ask me why) now when i have recreated the jobs and tried to run the the inventry on the tape so that i can label it i get the message that there are no available devices. When i check the LTO drive in the devices on the console it says the device is in use. Is there anyway that we can find out what is using the device?
Things we have tried to resolve this issue:
a, tried to stop and start the services. (this caused the services to hang when stopping. It would not restart after waiting for 15-20 mins)
b, Re-booted the server which kicked the services back into life. ( I am sceptical about rebooting this again as it has to be done out of work hours and has not resolved the issue)
c, Have rebooted the tape drive.
Any help in this would be much welcomed.
Regards Charlie
Comments
Also another thing have tried
Also another thing have tried is to disable the drive. This then states that the drive is disabled but in use.
Have just checked to see if
Have just checked to see if the Server can see the tape drive. It appears that here in lie's the problem. The server cant see the tape drive will update if we manage to get the server to see the tape drive.
Right re-booted the Tape
Right re-booted the Tape drive, then the server. The Server Picked up the tape drive and all is now working as it should be.
what kind of nas is it
what kind of nas is it connected to ? :)
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